Bryanna Velez
NY
Summary
Driven professional with a broad range of experience in marketing seeking to transition skills into a different career step with a respected organization.
Overview
7
7
years of professional experience
Work History
Marketing Manager
Facial Plastic Surgery & Oasis MediSpa
Poughkeepsie, NY
01.2023 - Current
- Managed social media accounts and campaigns.
- Created content for promotional materials, including brochures, flyers, and websites.
- Designed graphics and logos for advertisements, newsletters, and other marketing collateral.
- Assisted in creating a positive environment for patients, family members, and staff by providing excellent customer service.
- Assisted physicians photo/video documentation related to patient care needs.
Marketing Support Coordinator (Part-Time Remote)
SERVPRO of Orange, Sullivan & S. Ulster Counties
Middletown, NY
05.2022 - Current
- Updated and created new templates for social media graphics, posts and press releases.
- Collaborated with marketing manager to plan out campaign strategies, time tables and guidelines.
- Designed and coordinated brochures, fliers and direct mail pieces.
- Coordinated and designed marketing emails to support campaign activity.
- Tracked analytics for social channels, web traffic and email campaigns.
Teller
Sunmark CU
Albany, NY
02.2022 - 04.2022
- Maintained confidentiality of bank records and client information.
- Researched and resolved customer issues on personal savings, checking and lines of credit accounts.
- Met or exceeded sales goals by promoting bank products and services in customer interactions.
- Entered customer transactions into computers to record transactions and issue computer-generated receipts.
- Handled cash transactions, balanced cash drawers, performed loan payments and issued cashier's checks.
Front Counter Associate Lead
Taft Furniture
Albany, NY
09.2021 - 01.2022
- Handled incoming telephone calls to collect messages and field basic inquires.
- Processed cash and card transactions accurately to minimize drawer errors.
- Collected feedback from customers to help improve sales and service processes.
- Coordinated schedules, set appointments, and printed related paperwork.
- Trained new employees in behavioral modeled ways.
Teacher's Assistant
TSL Daycare
Albany, NY
03.2020 - 09.2021
- Maintained organized and clean classroom and play areas.
- Assisted instructional staff with implementing lessons and activities for full classes and small groups.
- Supervised children and participated with children in activities.
Brand Ambassador
American Eagle Outfitters, Inc
Woodbury, NY
10.2017 - 01.2020
- Met and exceeded goals for high-volume personal sales through clientele development and product knowledge.
- Collaborated with customer service team members to assist with product information and provide outstanding service.
- Processed purchases using POS systems to complete cash and credit card transactions.
Education
Bachelor of Science - Business Administration Marketing And Finance
University At Albany
Albany, NY12.2021
Skills
- Social media digital marketing and management
- Strategic marketing
- Canva
- Microsoft - Word, PowerPoint, Excel
- Developing Instructional Materials
- Organizational and Planning Skills
- Written and Verbal Communication Skills
- Customer Service
Timeline
Marketing Manager
Facial Plastic Surgery & Oasis MediSpa
01.2023 - Current
Marketing Support Coordinator (Part-Time Remote)
SERVPRO of Orange, Sullivan & S. Ulster Counties
05.2022 - Current
Teller
Sunmark CU
02.2022 - 04.2022
Front Counter Associate Lead
Taft Furniture
09.2021 - 01.2022
Teacher's Assistant
TSL Daycare
03.2020 - 09.2021
Brand Ambassador
American Eagle Outfitters, Inc
10.2017 - 01.2020
Bachelor of Science - Business Administration Marketing And Finance
University At Albany
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