Summary
Overview
Work History
Education
Skills
Certification
Refrences
Timeline
Generic

Bryanna Week

Napa,CA

Summary

With over 14 years of experience in the hospitality industry, I am looking to secure a challenging position as a restaurant manager where I can utilize my strong leadership skills, extensive industry knowledge, and exceptional customer service abilities to drive operational excellence, exceed revenue targets, and ensure a memorable experience for every guest.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Event Manager

Morimoto Asia Napa
11.2022 - Current
  • Managed administrative logistics of events planning, event booking, and event promotions.
  • Coordinated with kitchen or catering staff on delivery, timing and service style of food.
  • Liaised with clients to determine exact event requirements.
  • Oversaw preparation and management of event budgets to deliver at or below projected costs.
  • Utilized job-related software to create standard guidelines, calendars and budgets for each event.
  • Onboarded and hired staff

Restaurant Manager

Morimoto Napa
01.2021 - Current
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Led and directed team members on effective methods, operations, and procedures.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Created wine, sake, and cocktail menus
  • Managed staff schedules and maintained adequate coverage for all shifts.

Server

Bouchon Bistro
04.2019 - 01.2020
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Utilized strong beverage knowledge to promote wine and spirit sales
  • Upheld service standards of a on Michelin star restaurant

Server

Morimoto Napa
04.2013 - 01.2021
  • Worked in a high-volume Japanese restaurant
  • Provided exceptional customer service
  • Prioritized tasks, resolved conflicts and maintained a high customer satisfaction
  • Extensive knowledge of Japanese cuisine

Education

Bachelor of Arts - Liberal Arts

Sonoma State University
05.2023

Skills

  • Business growth and development
  • Bilingual in Spanish and English
  • Aloha, Open Table and Microsoft proficient
  • Extensive food and beverage knowledge
  • Team mentorship
  • Schedule management

Certification

  • Sake Certification-2019
  • Serve Safe

Refrences

  • Colin Rupp- Executive Chef, Morimoto Napa (602)-826-3036
  • Tana Tavizon- Owner of Celadon (707)-337-5770
  • Whitney Woltz - Tasting Room Manager Far Niente Winery (707)-815-6442

Timeline

Event Manager

Morimoto Asia Napa
11.2022 - Current

Restaurant Manager

Morimoto Napa
01.2021 - Current

Server

Bouchon Bistro
04.2019 - 01.2020

Server

Morimoto Napa
04.2013 - 01.2021

Bachelor of Arts - Liberal Arts

Sonoma State University

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Bryanna Week