Bryanna Williams
Atlantic City,NJ
Summary
To sustain and grow within a rewarding organization.
Overview
9
9
years of professional experience
Work History
Sales Associate
Forever 21
11.2024 - 04.2025
- Maintained a clean and organized working space to better accommodate the shopping experience for customers.
- Also spoke to customers about promotions, discounts, and special offers to customers at the point of sale.
Front Desk Agent
The Flagship Resort
01.2023 - 04.2023
- Greeted and checked in guests.
- Managed guest reservations, including check-ins, check-outs, and room assignments.
- Provided accurate information about hotel facilities, services, and local attractions.
- Handled cash transactions for room charges, deposits, and incidentals.
Customer Service Associate
Walgreens
10.2022 - 12.2022
- Provided customer service by addressing inquiries, resolving complaints, and ensuring customer satisfaction.
- Assisted in training new team members on company policies, procedures, and best practices for delivering excellent customer service.
Front Desk Agent
HardRock Cafe and Casino
03.2021 - 09.2021
- Greeted and checked in guests.
- Managed guest reservations, including check-ins, check-outs, and room assignments.
- Handled cash transactions for room charges, deposits, and incidentals.
Sales Associate
Loft Outlet
12.2019 - 03.2020
- Demonstrated time management skills by efficiently handling multiple tasks simultaneously during busy periods.
- Communicated promotions, discounts, and special offers to customers at the point of sale.
- Maintained a clean and organized work environment to enhance the shopping experience for customers.
- Participated in regular training sessions to stay updated on product features, industry trends, and sales techniques.
Restaurant Associate
Little Caesars/ Kmart
08.2016 - 11.2018
- Processed customer transactions accurately and efficiently, handling cash, credit cards, and mobile payments.
- Maintained a clean and organized cashier station, ensuring all supplies were stocked and readily available.
- Assisted in training new cashiers on proper transaction procedures and customer service protocols.
Room Attendant
Harrahs Casino and Hotel
04.2016 - 11.2016
- Maintained cleanliness and tidiness of assigned guest rooms.
- Performed thorough cleaning tasks including dusting, vacuuming, mopping floors, and changing linens.
- Inspected rooms for any maintenance issues or damages and promptly reported them to the appropriate department.
Education
Trade school - Cybersecurity
Ideal Institute of Technology
Pleasantville, NJ09.2025
High school diploma - undefined
Pleasantville High School
Pleasantville, NJ06.2013
Skills
- Front desk operations
- Hospitality experience
- Cash handling
- Customer service excellence
- Sales proficiency
- Organizational abilities
- Communication expertise
Timeline
Sales Associate
Forever 21
11.2024 - 04.2025
Front Desk Agent
The Flagship Resort
01.2023 - 04.2023
Customer Service Associate
Walgreens
10.2022 - 12.2022
Front Desk Agent
HardRock Cafe and Casino
03.2021 - 09.2021
Sales Associate
Loft Outlet
12.2019 - 03.2020
Restaurant Associate
Little Caesars/ Kmart
08.2016 - 11.2018
Room Attendant
Harrahs Casino and Hotel
04.2016 - 11.2016
Trade school - Cybersecurity
Ideal Institute of Technology
High school diploma - undefined
Pleasantville High School