Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bryanna Williams

Atlantic City,NJ

Summary

To sustain and grow within a rewarding organization.

Overview

9
9
years of professional experience

Work History

Sales Associate

Forever 21
11.2024 - 04.2025
  • Maintained a clean and organized working space to better accommodate the shopping experience for customers.
  • Also spoke to customers about promotions, discounts, and special offers to customers at the point of sale.

Front Desk Agent

The Flagship Resort
01.2023 - 04.2023
  • Greeted and checked in guests.
  • Managed guest reservations, including check-ins, check-outs, and room assignments.
  • Provided accurate information about hotel facilities, services, and local attractions.
  • Handled cash transactions for room charges, deposits, and incidentals.

Customer Service Associate

Walgreens
10.2022 - 12.2022
  • Provided customer service by addressing inquiries, resolving complaints, and ensuring customer satisfaction.
  • Assisted in training new team members on company policies, procedures, and best practices for delivering excellent customer service.

Front Desk Agent

HardRock Cafe and Casino
03.2021 - 09.2021
  • Greeted and checked in guests.
  • Managed guest reservations, including check-ins, check-outs, and room assignments.
  • Handled cash transactions for room charges, deposits, and incidentals.

Sales Associate

Loft Outlet
12.2019 - 03.2020
  • Demonstrated time management skills by efficiently handling multiple tasks simultaneously during busy periods.
  • Communicated promotions, discounts, and special offers to customers at the point of sale.
  • Maintained a clean and organized work environment to enhance the shopping experience for customers.
  • Participated in regular training sessions to stay updated on product features, industry trends, and sales techniques.

Restaurant Associate

Little Caesars/ Kmart
08.2016 - 11.2018
  • Processed customer transactions accurately and efficiently, handling cash, credit cards, and mobile payments.
  • Maintained a clean and organized cashier station, ensuring all supplies were stocked and readily available.
  • Assisted in training new cashiers on proper transaction procedures and customer service protocols.

Room Attendant

Harrahs Casino and Hotel
04.2016 - 11.2016
  • Maintained cleanliness and tidiness of assigned guest rooms.
  • Performed thorough cleaning tasks including dusting, vacuuming, mopping floors, and changing linens.
  • Inspected rooms for any maintenance issues or damages and promptly reported them to the appropriate department.

Education

Trade school - Cybersecurity

Ideal Institute of Technology
Pleasantville, NJ
09.2025

High school diploma - undefined

Pleasantville High School
Pleasantville, NJ
06.2013

Skills

  • Front desk operations
  • Hospitality experience
  • Cash handling
  • Customer service excellence
  • Sales proficiency
  • Organizational abilities
  • Communication expertise

Timeline

Sales Associate

Forever 21
11.2024 - 04.2025

Front Desk Agent

The Flagship Resort
01.2023 - 04.2023

Customer Service Associate

Walgreens
10.2022 - 12.2022

Front Desk Agent

HardRock Cafe and Casino
03.2021 - 09.2021

Sales Associate

Loft Outlet
12.2019 - 03.2020

Restaurant Associate

Little Caesars/ Kmart
08.2016 - 11.2018

Room Attendant

Harrahs Casino and Hotel
04.2016 - 11.2016

Trade school - Cybersecurity

Ideal Institute of Technology

High school diploma - undefined

Pleasantville High School

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