Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Bryanna Yale

Flagstaff,AZ

Summary

Dependable team member and successful in providing fast, high-quality customer service to guests in professional settings. An adaptable employee with expertise in personnel development, team collaboration, and resolving issues with patrons and management.

Overview

2
2
years of professional experience

Work History

Team Member

Jamba
06.2022 - Current
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Operated register to process payments and collect cash payments for order totals.
  • Assisted customers in selecting merchandise best suited to their needs.
  • Contributed to team success by completing jobs quickly and accurately.
  • Addressed and resolved customer complaints in polite and professional manner.

Server

Cracker Barrel Old County Store
01.2023 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Resolved customer complaints promptly and professionally.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Roadside Assistance Agent

U-Haul International
04.2021 - 08.2021
  • Met customer call guidelines for service levels, handle time and productivity.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Responded proactively and positively to rapid change.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Followed up with customers about resolved issues to maintain high standards of customer service.

Education

Bachelor of Science - Psychological Sciences

Northern Arizona University
Flagstaff, AZ
05.2026

High School Diploma -

Paradise Honors High School
Surprise, AZ
05.2022

Skills

  • Leadership
  • Customer Care
  • Organization
  • Time Management
  • Dependable
  • Cooperative
  • Call Control

References

Available Upon Request

Timeline

Server

Cracker Barrel Old County Store
01.2023 - Current

Team Member

Jamba
06.2022 - Current

Roadside Assistance Agent

U-Haul International
04.2021 - 08.2021

Bachelor of Science - Psychological Sciences

Northern Arizona University

High School Diploma -

Paradise Honors High School

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Bryanna Yale