Experienced Sales Manager with over 36 years of successful experience in New and Used Car Sales and Finance. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements and performance while maintaining high gross profit.
Overview
13
13
years of professional experience
Work History
New and Used Sales Manager
Neil Huffman Chevrolet
03.2021 - Current
Penciled deals to obtain highest store profit while exceeding customer satisfaction.
Worked with banks to acquire loan approvals for primary and secondary deals.
Have working knowledge of bank rate programs and durations for loan approval.
Increased profits through providing excellent customer service, following established guidelines and auditing sales reports.
Monitored sales team performance, analyzed sales data and reported information to general manager and owner.
Drove business success by maintaining and applying current knowledge of sales, rebates and rate promotions and policies regarding payments, exchanges and security practices.
Created volume and gross profit reports by tracking weekly sales.
Coordinated staff sales meetings to discuss developmental strategy, best practices and process improvements.
Leveraged eLeads, CDK, DealerTrack, AutoTrader, TrueCar, vAuto, KBB and other resources to drive new and used car sales.
Coached individual team members on daily basis to maximize unit volume, gross profit and earnings potential.
Held daily meetings with salesforce to identify techniques to overcome sales obstacles.
Resolved customer issues quickly to close deals and boost client satisfaction.
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Resolved customer issues quickly to close deals and boost client satisfaction.
Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Closed lucrative sales deals using strong negotiation and persuasion skills.
Increased sales revenue by developing and implementing effective sales strategies.
Led a successful sales team by providing motivational coaching and performance-based incentives.
Enhanced customer satisfaction by providing excellent service, addressing concerns promptly, and building strong relationships with clients.
Increased sales revenue by implementing effective marketing strategies and promotional campaigns for new and used vehicles.
Sales Manager - New and Used
Chrysler Of Lawrenceburg
11.2019 - 03.2020
Penciled deals to obtain highest store profit while exceeding customer satisfaction.
Worked with banks to acquire loan approvals for primary and secondary deals.
Have working knowledge of bank rate programs and durations for loan approval.
Increased profits through providing excellent customer service, following established guidelines and auditing sales reports.
Monitored sales team performance, analyzed sales data and reported information to general manager and owner.
Drove business success by maintaining and applying current knowledge of sales, rebates and rate promotions and policies regarding payments, exchanges and security practices.
Created volume and gross profit reports by tracking weekly sales.
Coordinated staff sales meetings to discuss developmental strategy, best practices and process improvements.
Leveraged eLeads, CDK, DealerTrack, AutoTrader, TrueCar, vAuto, KBB and other resources to drive new and used car sales.
Coached individual team members on daily basis to maximize unit volume, gross profit and earnings potential.
Held daily meetings with salesforce to identify techniques to overcome sales obstacles.
Resolved customer issues quickly to close deals and boost client satisfaction.
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Car Sales Manager New/Used
Rod Hatfield Chrysler/Dodge/Jeep/Ram
03.2019 - 11.2019
Penciled deals to obtain highest store profit while exceeding customer satisfaction.
Worked with banks to acquire loan approvals for primary and secondary deals.
Have working knowledge of bank rate programs and durations for loan approval.
Increased profits through providing excellent customer service, following established guidelines and auditing sales reports.
Monitored sales team performance, analyzed sales data and reported information to the general manager and owner.
Drove business success by maintaining and applying current knowledge of sales, rebates and rate promotions, and policies regarding payments, exchanges, and security practices.
Created volume and gross profit reports by tracking daily and weekly sales.
Coordinated staff sales meetings to discuss developmental strategy, best practices, and process improvements.
Leveraged eLeads, CDK, DealerTrack, AutoTrader, TrueCar, vAuto, KBB and other resources to drive new and used car sales.
Coached individual team members on daily basis to maximize unit volume, gross profit and earnings potential.
Held daily meetings with salesforce to identify techniques to overcome sales obstacles.
Car Sales Manager New and Used
Chrysler Of Lawrenceburg
10.2018 - 10.2019
Penciled deals to obtain highest store profit while exceeding customer satisfaction.
Worked with banks to acquire loan approvals for primary and secondary deals.
Have working knowledge of bank rate programs and durations for loan approval.
Increased profits through providing excellent customer service, following established guidelines and auditing sales reports.
Monitored sales team performance, analyzed sales data and reported information to the general manager and owner.
Drove business success by maintaining and applying current knowledge of sales, rebates and rate promotions, and policies regarding payments, exchanges, and security practices.
Created volume and gross profit reports by tracking daily and weekly sales.
Coordinated staff sales meetings to discuss developmental strategy, best practices, and process improvements.
Leveraged eLeads, CDK, DealerTrack, AutoTrader, TrueCar, vAuto, KBB and other resources to drive new and used car sales.
Coached individual team members on daily basis to maximize unit volume, gross profit and earnings potential.
Held daily meetings with salesforce to identify techniques to overcome sales obstacles.
Car Sales Manager New/Used
Oxmoor Chrysler Dodge Jeep Ram
10.2016 - 10.2018
Consistently led store in Gross Average of $2000 per copy as well as volume.
Penciled deals to obtain highest store profit while exceeding customer satisfaction.
Worked with banks to acquire loan approvals for primary and secondary deals.
Have working knowledge of bank rate programs and durations for loan approval.
Increased profits through providing excellent customer service, following established guidelines and auditing sales reports.
Monitored sales team performance, analyzed sales data and reported information to the general manager and owner.
Drove business success by maintaining and applying current knowledge of sales, rebates and rate promotions, and policies regarding payments, exchanges, and security practices.
Created volume and gross profit reports by tracking daily and weekly sales.
Coordinated staff sales meetings to discuss developmental strategy, best practices, and process improvements.
Leveraged eLeads, CDK, DealerTrack, AutoTrader, TrueCar, vAuto, KBB and other resources to drive new and used car sales.
Coached individual team members on daily basis to maximize unit volume, gross profit and earnings potential.
Held daily meetings with salesforce to identify techniques to overcome sales obstacles.
Car Sales Manager New and Used
Big M Chrysler Dodge Jeep Ram
02.2016 - 11.2016
Penciled deals to obtain highest store profit while exceeding customer satisfaction.
Worked with banks to acquire loan approvals for primary and secondary deals.
Have working knowledge of bank rate programs and durations for loan approval.
Increased profits through providing excellent customer service, following established guidelines and auditing sales reports.
Monitored sales team performance, analyzed sales data and reported information to the general manager and owner.
Drove business success by maintaining and applying current knowledge of sales, rebates and rate promotions, and policies regarding payments, exchanges, and security practices.
Created volume and gross profit reports by tracking daily and weekly sales.
Coordinated staff sales meetings to discuss developmental strategy, best practices, and process improvements.
Leveraged eLeads, CDK, DealerTrack, AutoTrader, TrueCar, vAuto, KBB and other resources to drive new and used car sales.
Coached individual team members on daily basis to maximize unit volume, gross profit and earnings potential.
Held daily meetings with salesforce to identify techniques to overcome sales obstacles.
Car Sales Manager New and Used
Chrysler Dodge Jeep Ram Of Paris
11.2014 - 02.2016
Penciled deals to obtain highest store profit while exceeding customer satisfaction.
Worked with banks to acquire loan approvals for primary and secondary deals.
Have working knowledge of bank rate programs and durations for loan approval.
Increased profits through providing excellent customer service, following established guidelines and auditing sales reports.
Monitored sales team performance, analyzed sales data and reported information to the general manager and owner.
Drove business success by maintaining and applying current knowledge of sales, rebates and rate promotions, and policies regarding payments, exchanges, and security practices.
Created volume and gross profit reports by tracking daily and weekly sales.
Coordinated staff sales meetings to discuss developmental strategy, best practices, and process improvements.
Leveraged eLeads, CDK, DealerTrack, AutoTrader, TrueCar, vAuto, KBB and other resources to drive new and used car sales.
Coached individual team members on daily basis to maximize unit volume, gross profit and earnings potential.
Held daily meetings with salesforce to identify techniques to overcome sales obstacles.
New Car Sales Director - Ford and Mazda
Paul Miller Ford Mazda
06.2011 - 09.2012
Penciled deals to obtain highest store profit while exceeding customer satisfaction.
Worked with banks to acquire loan approvals for primary and secondary deals.
Have working knowledge of bank rate programs and durations for loan approval.
Increased profits through providing excellent customer service, following established guidelines and auditing sales reports.
Monitored sales team performance, analyzed sales data and reported information to the general manager and owner.
Drove business success by maintaining and applying current knowledge of sales, rebates and rate promotions, and policies regarding payments, exchanges, and security practices.
Created volume and gross profit reports by tracking daily and weekly sales.
Coordinated staff sales meetings to discuss developmental strategy, best practices, and process improvements.
Leveraged eLeads, CDK, DealerTrack, AutoTrader, TrueCar, vAuto, KBB and other resources to drive new and used car sales.
Coached individual team members on daily basis to maximize unit volume, gross profit and earnings potential.
Held daily meetings with salesforce to identify techniques to overcome sales obstacles.
Education
High School Diploma -
Scott County High School
Skills
Accomplished New and Used Car Sales and Finance Manager
B to B sales
Direct sales
Strategic Planning
New Business Development
Analytical problem solver
Coaching and mentoring
Systems and software programs (Reynolds & Reynolds, ADP, DealerTrack, RouteOne, Word, Excel, Outlook)
Direct Sales Manager/Territory Development Manager/ Regional Sales Manager at Waterplay Solutions CorpDirect Sales Manager/Territory Development Manager/ Regional Sales Manager at Waterplay Solutions Corp