Bryant Campos
Arlington,VA
Overview
3
3
years of professional experience
1
1
Certification
Work History
Smoothie Barista
Smoothie King
04.2023 - Current
- Prepared and served juices and blended drinks.
- Created quality beverages for customers following recipes and presentation standards.
- Maintained, operated, set up and cleaned food preparation equipment.
- Followed health, safety and sanitation guidelines with proper handwashing, food storage and sanitization.
- Cut, diced and chopped fresh ingredients and toppings for smoothies.
- Took customer orders and accurately processed in system.
- Operated POS system for quick order entry and cash drawer accuracy.
- Kept balanced cash register, performing speedy calculations and proactively identifying and correcting errors.
- Communicated special requests and coordinated daily tasks working with teammates.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Contacted supervisor to notify of low product stock or other concerns.
- Replenished serving stations with fresh food and cleaned up spills.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Accurately operated cash register to process customer payments.
- Documented customer orders and conveyed special requests to kitchen staff.
- Brewed coffee and tea and changed out drink station syrups.
- Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
- Backed up servers by setting up trays and completing some food deliveries.
Cashier
Harris Teeter
03.2021 - 10.2021
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Answered questions about store policies and addressed customer concerns.
- Assisted customers with returns, refunds and resolving transaction issues.
- Tallied cash drawer at beginning and end of each work shift.
- Addressed customer needs and made product recommendations to increase sales.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Upsold additional products and services to customers, increasing revenue.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
- Used POS system to enter orders, process payments and issue receipts.
- Lifted up to [Number] pounds at once and used forklift to move heavier loads.
- Identified and resolved discrepancies and errors in customer accounts.
- Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Monitored self-checkout systems and provided help in resolving complex problems.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Set up new sales displays each week with fresh merchandise.
- Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Processed refunds and exchanges in accordance with company policy.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Learned duties for various positions and provided backup at key times.
- Worked with floor team and managers to meet wide range of customer needs.
Education
Associate of Applied Science - Project Management
Northern Virginia Community College
Alexandria, VA06.2027
High School Diploma -
Wakefield High School
Arlington, VA06.2023
Skills
- Customer Relationships
- Maintaining Clean Work Areas
- Food Safety Guidelines
- Cash Register Operations
- Sanitizing Procedures
- Health and Safety Standards
- Customer Needs Assessments
- Teamwork and Collaboration
- Process Monitoring and Improvement
- Organization and Time Management
- Employee Training and Supervision
- Dependable and Cooperative
- Coordinating Reservations
- Cash Drawer Reconciliation
- Adaptability and Flexibility
- Coaching and Training
- Loyalty Program Promotion
- Front of House Management
- Spreadsheet Software
- Managing Orders and Deliveries
- Equipment Troubleshooting and Maintenance
- Team Leadership
- Waste Reduction
- Safety Protocols
- Safety Awareness
- Hiring and Training
- Guest Relations
Certification
CPR training
Languages
Spanish
Native or Bilingual
Timeline
Smoothie Barista
Smoothie King
04.2023 - Current
Cashier
Harris Teeter
03.2021 - 10.2021
Associate of Applied Science - Project Management
Northern Virginia Community College
High School Diploma -
Wakefield High School
CPR training