Goal-oriented general sales manager knowledgeable about products and learns new information quickly. Effective motivator and leader focused on increasing sales and maximizing team success. Decisive, hardworking and resourceful approach. Results-driven professional in sales management, known for high productivity and efficient task completion. Skilled in strategic planning, customer relationship management, and team leadership. Excel in communication, negotiation, and problem-solving to achieve sales targets and business growth.
Overview
27
27
years of professional experience
1
1
Certification
Work History
General Sales Manager
Oak Creek Homes
Lufkin, US
03.2024 - Current
Led a team of six employees in daily operations, ensuring an efficient and smooth workflow.
Developed and implemented strategies to improve customer satisfaction, resulting in an increase of 98% in positive feedback ratings.
Managed budget and expenses, consistently meeting or exceeding financial targets.
Oversaw inventory management, optimizing stock levels to minimize waste, and maximize profitability.
Collaborated with cross-functional teams to develop and execute marketing campaigns, driving sales growth increase by 76% in monthly gross profit.
Implemented employee training programs to enhance skills and knowledge, resulting in improved performance metrics.
Established strong relationships with vendors and lenders.
Conducted regular performance evaluations for staff members, providing constructive feedback for professional development.
Ordered, stocked, and continuing relationships with factory implementations in consistent floor planning units.
Managed relationships with delivery and setup of homes, along with managing multiple vendors.
I completed daily goals in finance and have great relationships with lenders to ensure all customers received timely approvals and flawless deliveries.
Manage a positive environment with the sales team and develop daily training, as well as morning meetings with corporate and the sales team.
Ranked 2nd in the Presidents Club, I performed at peak performance with an average of four homes a month. Including hitting quarterly bonuses of 11 homes in a quarter.
Startup Founder
Buzzweave Marketing
The Woodlands, US
04.2023 - 03.2024
Hired, trained, and mentored staff members to maximize productivity.
Developed and implemented strategic business plans to guide the startup from conception to operational success.
Analyzed industry trends to assess current competitive landscape and identify new opportunities.
Identified potential investors and presented investment opportunities.
Implemented customer feedback loops to gather insights and improve product and service offerings continually.
Leveraged trends in customer industries and marketplaces to shape solutions and approaches.
Managed crises and unexpected challenges, ensuring minimal impact on business continuity.
Fostered a positive company culture that encourages teamwork, innovation, and excellence.
Hired, trained and mentored sales and marketing staff dedicated to employing Google AdWords, Google Analytics, and other SEO techniques and metrics sources.
Oversaw technological improvements, successfully reducing waste and eliminating business bottlenecks.
Developed and executed strategies for scaling the business domestically and internationally.
Business Development Manager
Capital Title of Texas
Kingwood, US
02.2016 - 04.2023
Business Development involves developing relationships with realtors and managing an office of escrow officers and assistants.
Identified and pursued new business opportunities, resulting in a 70% increase in revenue.
Developed and maintained relationships with key clients, leading to repeat business and referrals.
Created strategic partnerships with industry leaders to expand market reach and drive growth.
Negotiated contracts and pricing agreements with clients, ensuring profitability while meeting customer needs.
Collaborated with cross-functional teams to develop innovative solutions for client challenges.
Managed the entire sales cycle from lead generation to deal closure, consistently meeting or exceeding targets.
Evaluated potential partnership opportunities through due diligence processes, including financial analysis and risk assessment.
Implemented a CRM system to streamline the lead tracking process, resulting in improved efficiency by 65%.
Identified untapped markets within the existing client base, resulting in revenue growth.
Owner/President
Spring Housing
Spring, Texas
02.2000 - 03.2016
Created effective business plans to focus strategic decisions on long-term objectives.
Conducted performance reviews for employees on a regular basis.
Set pricing structures according to market analytics and emerging trends.
Developed strategic plans to increase profitability and efficiency.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
Led startup and creation of operational procedures and workflow planning.
Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
Employed and managed vendors by negotiating deliverables, cost and expected quality.
Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
Developed and implemented strategies to increase customer satisfaction and loyalty.
Reviewed legal documents related to business operations.
Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
Directed or coordinated financial or budget activities to fund operations and maximize investments.
Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
Implemented successful business strategies to increase revenue and target new markets.
Delegated work to staff, setting priorities and goals.
Oversaw budgeting and financial management.
General Manager
Fleetwood Homes Spring Homes
Tomball, TX
02.1998 - 04.2000
Started the Fleetwood lot in Tomball, Texas. Negotiated favorable terms with vendors, lenders, and managed lot construction layout and inventory.
Analyzed customer feedback data to develop strategies for improving product margins, and managed CapEx and floor plan inventory.
Developed marketing strategies and promotional materials for manufactured homes.
Trained new staff members on best practices related to selling manufactured homes.
Collaborated with vendors to ensure timely availability of materials needed for manufacturing processes or delivery schedules.
Resolved customer complaints regarding product quality or installation issues promptly and professionally.
Coordinated delivery, installation and setup of purchased manufactured homes at client sites.
Collaborated closely with team members to achieve project objectives and meet deadlines.
Maintained updated knowledge through continuing education and advanced training.
Completed day-to-day duties accurately and efficiently.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Provided support and guidance to colleagues to maintain a collaborative work environment.
Education
Associate's degree - Counseling
Texas Tech University
Lubbock, TX
01.1991
Skills
Counseling
Dealership operations
Internet sales management
Staff training
Leadership and team building
Territory management
Training and coaching
Marketing
Process Improvement
Sales management
Expense Management
Financial Management
Digital marketing
Business development
Sales presentations
Sales operations
Advertising and marketing
Goal attainment
Personal Information
Work Permit: Authorized to work in the US for any employer
Independent/Private Athletic Tutor at Oak Creek Golf Club/Anaheim Hills Golf ClubIndependent/Private Athletic Tutor at Oak Creek Golf Club/Anaheim Hills Golf Club