Bryant Crump
Mechanicsville,VA
Summary
Detail-oriented Senior Technician with expertise in mobility equipment operation and preventive maintenance. Proven ability to collaborate with healthcare professionals and train junior technicians, ensuring high-quality service and compliance with safety standards.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Senior Technician
National Seating and Mobility
Richmond, VA
07.2017 - Current
- Operated complex mobility equipment for clients with diverse needs.
- Conducted routine maintenance checks on mobility devices and assistive technology.
- Diagnosed malfunctions in seating systems and implemented repair strategies.
- Diagnosed and resolved issues with defective parts and equipment.
- Conducted regular preventive maintenance inspections on equipment to detect potential problems before they occurred.
- Trained junior technicians on repair techniques and safety protocols.
- Trained junior technicians in basic troubleshooting techniques and best practices for repairing hardware components.
- Installed and maintained control systems and other technical components to complete equipment installations.
- Repaired, replaced, or upgraded defective parts using a variety of tools and test instruments.
- Provided technical support to clients for optimal equipment usage.
- Managed inventory of parts and tools to ensure timely availability for repairs.
- Ensured compliance with safety standards during equipment modifications and repairs.
- Performed diagnostic tests on malfunctioning equipment to identify issues and determine repair needs.
- Provided remote support to troubleshoot technical difficulties, enhancing user experience with hardware and software products.
- Collaborated with healthcare professionals to assess client requirements effectively.
- Documented customer service interactions to maintain accurate records for service improvement.
- Installed new components or replaced defective parts to restore functionality.
- Completed scheduled appointments on time to drive quality service.
- Adjusted, connected, or disconnected wiring, piping and tubing to complete repairs and installations.
- Relayed important safety guidelines to clients to achieve thorough understanding of new equipment.
- Took measurements and evaluated dimensions of surrounding area to correctly install new machinery.
- Participated in training to maintain technical expertise and proficiency on
Education
Lee Davis High School
Mechanicsville, VASkills
- Mobility equipment operation
- Equipment repair
- Preventive maintenance
- Diagnostic testing
- Modifications
- Fittings
- Alternative drive systems
- Programming
- On board training
- Evaluations ( remote/ in person)
Certification
- Ride Design level I certification
- Matrix Seating level I certification
References
References available upon request.
Timeline
Senior Technician
National Seating and Mobility
07.2017 - Current
Lee Davis High School