Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
6
6
years of professional experience
Work History
Forklift Operator
Saia LTL Freight
09.2022 - 11.2023
Operated forklift in compliance with OSHA guidelines and organizational policies.
Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
Kept accurate records of materials moved within warehouse to quickly locate inventory and keep facility operating smoothly.
Communicated with floor managers to determine merchandise placement.
Reviewed daily production schedules to inform effective prioritization and delegation of tasks.
Material Handler
Pro Tea Turf
09.2020 - 06.2022
Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
Performed cycle counts and inventory control to accurately track product levels.
Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
Used hand-held scanners and physical logs to accurately track item movements.
Crew Member
Burger King
01.2018 - 09.2018
Worked front counter, drive-thru and other areas.
Worked well with teammates and accepted coaching from management team.
Provided excellent customer service by greeting customers and meeting quality expectations.
Operated cash register to ring up final bill and process various forms of payment.
Documented customer orders and conveyed special requests to kitchen staff.
Education
High school diploma -
Cordova High School
Memphis, TN
Skills
Materials Handling
Active Listening
Hazardous Materials Endorsement
Dock Work
Stock Management
Customer service
Communication skills
Pallet Jack
Forklift
Warehouse Experience
BOL Knowledge
Additional Information
Bartlett, TN
, Authorized to work in the US for any employer