Bryant Eaglin
Lafayette,,LA
Summary
Sales Representative with extensive experience in territory management, account growth, and healthcare customer engagement. Skilled in developing and maintaining provider relationships, presenting product information, and ensuring compliance with industry regulations. Proficient in CRM platforms, sales forecasting, and market analysis to identify opportunities and expand market share. Known for combining strong communication skills with empathy to build trust and deliver effective solutions that meet client and organizational goals.
Overview
11
11
years of professional experience
Work History
Provider Relations Representative
American Health Advantage
Lafayette, LA
12.2025 - Current
- Serve as the primary liaison between American Health Advantage and contracted healthcare providers
- Build, maintain, and strengthen positive relationships with physicians, hospitals, and ancillary providers
- Educate providers and office staff on plan benefits, policies, procedures, and network requirements
- Address and resolve provider inquiries related to claims, authorizations, reimbursement, and compliance
- Conduct routine provider visits (in-person and virtual) to assess needs, identify issues, and provide education
- Ensure providers comply with CMS, state, and plan-specific regulations and guidelines
- Collaborate with internal departments (claims, contracting, quality, compliance, and operations) to resolve escalated issues
- Assist with contract negotiations, amendments, and renewals as needed
- Support quality improvement initiatives, including HEDIS, STAR measures, and value-based care programs
- Communicate updates related to policy changes, system enhancements, and regulatory requirements
- Analyze provider performance data and recommend strategies to improve network efficiency and member outcomes
- Maintain accurate documentation of provider interactions and activities in CRM or tracking systems
- Participate in provider training sessions, meetings, and educational events
- Support network expansion efforts by identifying and recruiting new providers when necessary
Community Relations & Outreach Specialist
Louisiana Healthcare Connections
Baton Rouge, LA, United States
04.2023 - 04.2025
- Spearheaded the design and execution of outreach strategies that elevated corporate reputation across state and regional markets, driving significant growth in stakeholder trust and brand recognition.
- Forged and leveraged high-value partnerships with regional media outlets and community organizations, expanding visibility, and generating broader public support for company initiatives.
- Directed continuous evaluation of outreach performance against organizational goals, implementing data-driven improvements that enhanced program impact and long-term effectiveness.
- Orchestrated large-scale public events that showcased the company's products, services, and values, substantially increasing community engagement and strengthening brand loyalty.
Community Engagement Professional II
CenterWell Senior Primary Care
Lafayette, LA, United States
08.2022 - 08.2023
- Executed community engagement strategies to strengthen corporate reputation, enhance stakeholder relationships, and support organizational objectives.
- Monitored and evaluated program outcomes against defined goals, implementing improvements to increase efficiency and impact.
- Planned, organized, and facilitated community events to promote company initiatives, resulting in stronger public awareness and participation.
- Developed and managed social media campaigns that improved audience engagement, expanded community reach, and elevated brand visibility.
Territory Manager
US FOODS
Lafayette, LA, United States
07.2021 - 06.2022
- Cultivated and managed strong relationships with key accounts, leading to measurable gains in customer retention, loyalty, and repeat sales within the assigned territory.
- Leveraged sales data and market insights to identify performance gaps, implement targeted strategies, and achieve consistent improvements in revenue growth and territory penetration.
- Enhanced customer satisfaction by delivering timely solutions to client concerns, strengthening trust, and driving higher service ratings across the region.
- Partnered with cross-functional teams to align territory goals with overall business objectives, resulting in increased market share, and long-term profitability.
Business Development Manager
Coca-Cola Bottling Co., UNITED
Lafayette, LA , United States
01.2019 - 07.2021
- Drove business growth by executing targeted lead generation strategies, expanding market presence, and consistently contributing to revenue objectives.
- Built and maintained strong client relationships, delivering tailored solutions that improved satisfaction, increased retention, and secured long-term partnerships.
- Led client-facing activities, including site visits, sales presentations, and contract negotiations, influencing decision-makers, and supporting sustained business expansion.
- Conducted market and competitor analysis to identify opportunities, strengthen product positioning, and develop strategies that enhanced competitive advantage.
Financial Services Associate
Hancock Whitney
Gulfport, Mississippi, United States
06.2017 - 08.2018
- Developed and sustained strong client partnerships by providing consistent follow-up, tailored financial advice, and exceptional service, driving long-term trust and engagement.
- Applied thorough expertise in banking solutions, compliance standards, and internal policies to accurately address customer inquiries, and maintain regulatory alignment.
- Proactively recognized opportunities to expand client portfolios by introducing relevant financial products and services that supported customer objectives, and increased revenue streams.
- Guided clients through credit and lending processes, while evaluating financial requirements to recommend suitable banking options that improved overall client satisfaction and retention.
Personal Banker
Chase Bank
Lafayette, United States
05.2015 - 08.2017
- Forged and sustained lasting client relationships by delivering proactive financial guidance, personalized banking strategies, and exceptional service that strengthened customer trust and retention.
- Demonstrated comprehensive expertise in retail banking products, credit solutions, and regulatory standards, ensuring precise execution of transactions, and full compliance with industry requirements.
- Drove business growth by strategically identifying client needs, presenting tailored financial solutions, and increasing the utilization of bank products and services to expand revenue opportunities.
- Elevated customer experience by resolving complex account inquiries and facilitating seamless loan and credit card processes, optimizing approval outcomes, and operational performance.
Education
Bachelor of Science - Finance
University of Louisiana Lafayette
Lafayette, LA United States12-2023
Master of Science - Entrepreneurial Studies
Northcentral University
Prescott Valley, AZ02-2018
Associate of Science - Accounting
South Louisiana Community College
Lafayette, LA United States05-2009
Skills
- Pharmacology knowledge
- Regulatory compliance
- Communication
- Relationship building
- Advanced computer skills
- Data and sales analysis software
- Expressing empathy
- Adaptable
- Strategic planning
- Medical terminology
- Problem solving
- Time management
Professional License
Life & Health Insurance License
Timeline
Provider Relations Representative
American Health Advantage
12.2025 - Current
Community Relations & Outreach Specialist
Louisiana Healthcare Connections
04.2023 - 04.2025
Community Engagement Professional II
CenterWell Senior Primary Care
08.2022 - 08.2023
Territory Manager
US FOODS
07.2021 - 06.2022
Business Development Manager
Coca-Cola Bottling Co., UNITED
01.2019 - 07.2021
Financial Services Associate
Hancock Whitney
06.2017 - 08.2018
Personal Banker
Chase Bank
05.2015 - 08.2017
Bachelor of Science - Finance
University of Louisiana Lafayette
Master of Science - Entrepreneurial Studies
Northcentral University
Associate of Science - Accounting
South Louisiana Community College