Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
15
15
years of professional experience
Work History
Manager
Dallas Water Utilities-Wastewater Collection Division
07.2021 - Current
Manage, lead, and mentor a team of 2 managers, 6 Supervisors, and 54 men and women.
Address Wastewater emergencies for the citizens of Dallas and its environs
Ensure performance measures are met or exceeded.
Employee development
Asset management
Ensure official reports meet or exceed requirements.
Continually monitor Fiscal responsibilities
Coordinate with contractors and vendors for delivery of services and materials
Serve the needs of both internal and external customers.
Complete professional reports for submittal to federal, state, and local regulatory agencies to ensure compliance with applicable laws and regulations.
Conduct Performance Evaluations
Conduct safety meetings/training
Manager III
Dallas Water Utilities-Water Distribution Division
07.2018 - 07.2021
Manage, lead, and mentor a team 6 supervisors, and 79 men and women.
Oversee the maintenance and repair of potable water mains, fire hydrants, water valves, and water service line for the department as well as the internal/external customers.
Ensure performance measures are met or exceeded.
Asset management
Ensure official reports meet or exceed requirements.
Continually monitor Fiscal responsibilities
Coordinate with contractors and vendors for delivery of services and materials
Complete various reports for Executive Team
Conduct Performance Evaluations
Complete professional reports for submittal to federal, state, and local regulatory agencies to ensure compliance with applicable laws and regulations
Supervisor III
Dallas Water Utilities-Water Distribution Division
08.2017 - 07.2018
Manage, lead, and mentor a team of 1 supervisor and 21 men and women.
Oversee the maintenance of large water transmission mains for the department.
Ensure performance measures are met or exceeded.
Employee development
Asset management
Ensure official reports meet or exceed requirements.
Continually monitor Fiscal responsibilities
Coordinate with contractors and vendors for delivery of services and materials
Serve the needs of both internal and external customers.
Conduct Performance Evaluations
Utilities Systems Superintendent
City of Richardson-Public Services Department
06.2016 - 01.2017
Manage, lead, and mentor a team of 1 Sr. Supervisor, 5 Supervisors, 1 Utility Coordinator and 61 men and women.
Ensure performance measures are met or exceeded.
Oversee CMOM activities.
Employee development
Asset management
Ensure official reports meet or exceed requirements.
Continually monitor Fiscal responsibilities
Coordinate with contractors and vendors for delivery of services and materials
Serve the needs of both internal and external customers.
Conduct Performance Evaluations
Develop and monitor an annual budget of $34.6 million dollars.
Superintendent
Pipeline Operations-Austin Water Utility
01.2010 - 06.2016
Manage, lead, and mentor a team of 2 supervisors and 21 men and women.
Oversee the maintenance and repair of water distribution mains for the department.
Ensure performance measures are met or exceeded.
Employee development
Asset management
Ensure official reports meet or exceed requirements.
Continually monitor Fiscal responsibilities
Coordinate with contractors and vendors for delivery of services and materials
Serve the needs of both internal and external customers.
Conduct Performance Evaluations
Conduct safety meetings/training
Develop and monitor an annual budget of $32 million dollars.
Education
MHRB - Human Relations and Business
Amberton University
Garland, TX
01.2018
BS - Applied Science
Texas A&M Central Texas
Killeen, TX
12.2016
AS - Environmental Science
Central Texas College
Killeen, TX
05.2015
AS - Geology
Central Texas College
Killeen, TX
05.2015
Skills
Microsoft Office Suite
Class III Wastewater Collection Operator-TCEQ
Class B Water Distribution Operator-TCEQ
Asset Management
Annual Budgeting
Customer Service Inspector-TCEQ
Backflow Prevention Assembly Tester-TCEQ
Class D Wastewater Treatment Operator-TCEQ
Employee Development
Professional Report Writing
Customer service
Team leadership
Time management
Decision-making
Verbal and written communication
Staff training and development
Staff management
Task delegation
Goal setting
Documentation and reporting
Relationship building
Operations management
Strategic planning
Project management
Cross-functional teamwork
Staff development
Conflict resolution
Budget control
Key performance indicators
Timeline
Manager
Dallas Water Utilities-Wastewater Collection Division
07.2021 - Current
Manager III
Dallas Water Utilities-Water Distribution Division
07.2018 - 07.2021
Supervisor III
Dallas Water Utilities-Water Distribution Division
9920 Public Service Aide at San Francisco Public Utilities Commission: Water Quality Division9920 Public Service Aide at San Francisco Public Utilities Commission: Water Quality Division
Public Service Aide at San Francisco Public Utilities Commission: Water Quality DivisionPublic Service Aide at San Francisco Public Utilities Commission: Water Quality Division