Bryant Hernandez
El Paso
Summary
Results-driven Shift Leader and Forklift Operator known for strong conflict resolution and adaptability to fast-paced enviroments. Experience in employee training and optimizing shipping processes to drive efficiency and enhance customer satisfaction.
Overview
8
8
years of professional experience
Work History
Stand-Up Forklift Operator
Stampede Culinary Partners
Santa Teresa, NM
10.2025 - Current
- Received cargo by lifting and moving it using hand trucks and pallet jacks.
- Contributed to timely order fulfillment through efficient organization and staging of products, ready for shipping.
- Efficiently sorted inbound shipments, preparing products for storage or further processing.
Shift Leader
Walmart
El Paso, TX
04.2024 - 10.2025
- Resolved customer inquiries and complaints promptly, improving overall satisfaction ratings.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
Stand-Up Forklift Operator
Sanmar Distribution Center
Phoenix, AZ
08.2023 - 04.2024
- Operated stand-up forklifts to efficiently transport materials throughout the distribution center.
- Conducted daily safety checks on equipment to ensure compliance with operational standards.
- Collaborated with team members to streamline loading and unloading processes, enhancing overall workflow.
- Implemented best practices for warehouse organization, improving accessibility of stored items.
- Minimized product damage by carefully handling items during transportation within the warehouse facility.
Shift Leader
Wal-Mart Supercenter
El Paso, TX
01.2022 - 08.2023
- Supervised team of associates to ensure compliance with store policies and operational standards.
- Collaborated with management on strategic initiatives to enhance store profitability and efficiency.
- Implemented process improvements that enhanced workflow efficiency during peak hours.
- Trained new employees and delegated daily tasks and responsibilities.
- Conducted regular evaluations of employee performance, providing constructive feedback for continuous improvement.
Assistant Manager
Burger King
El Paso, TX
06.2018 - 01.2022
- Supervised daily operations to ensure efficient service and customer satisfaction
- Trained and mentored staff in food safety and quality standards
- Implemented inventory management processes to reduce waste
- Coordinated scheduling to optimize staffing levels during peak hours
- Supervised cash handling processes to ensure accuracy of transactions
- Supervised team performance to ensure operational goals and service standards were consistently met
Education
No Degree - Criminal Justice
The University of Texas At El Paso
El Paso, TXHigh School Diploma -
Canutillo High School
El Paso, TX05.2020
Skills
- Order picking
- Shipping and Receiving
- Team Leadership
- Conflict Resolution
- Employee Training
- Fast-Paced Environment Management
- Reliable
- Adaptability
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Stand-Up Forklift Operator
Stampede Culinary Partners
10.2025 - Current
Shift Leader
Walmart
04.2024 - 10.2025
Stand-Up Forklift Operator
Sanmar Distribution Center
08.2023 - 04.2024
Shift Leader
Wal-Mart Supercenter
01.2022 - 08.2023
Assistant Manager
Burger King
06.2018 - 01.2022
No Degree - Criminal Justice
The University of Texas At El Paso
High School Diploma -
Canutillo High School