Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bryant Huff

Stockbridge,GA

Summary

Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.

Dedicated automotive professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

33
33
years of professional experience

Work History

General Manager

Northern Rock Automotive
01.2022 - 01.2024
  • Managed budget implementations, employee evaluations, and contract details.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Developed and maintained relationships with customers and
  • suppliers
  • Collaborated with upper management on strategies on how to increase a customer base.

A- Tech

Christian Bros Automotive
01.2021 - 01.2022
  • Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
  • Maintained accurate records of time and materials required to perform repairs and service.
  • Increased customer satisfaction by diagnosing and repairing complex automotive issues with efficiency and precision.
  • Conducted thorough inspections to identify potential issues, preventing costly repairs or breakdowns later on.
  • Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
  • Performed expert-level electrical system troubleshooting to resolve malfunctions in wiring, sensors, and control modules.
  • Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
  • Collaborated with service advisors to provide accurate estimates, ensuring clear communication with customers.

Senior Technician

Carver Tire Pros
03.2018 - 12.2021
  • Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
  • Maintained accurate records of time and materials required to perform repairs and service.
  • Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
  • Conducted thorough inspections to identify potential issues, preventing costly repairs or breakdowns later on.
  • Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
  • Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
  • Analyzed and located malfunctions in brakes, motors, switches, and control systems.
  • Collaborated with service advisors to provide accurate estimates, ensuring clear communication with customers.
  • Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
  • Mentored junior technicians for improved performance and skill development in the workplace.
  • Investigated customer complaints to identify cause of malfunctions.

General Manager/Senior Technician

Mighty Muffler
03.2002 - 12.2016
  • Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
  • Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
  • Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Formulated policies and procedures to streamline operations.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Assisted in recruiting, hiring and training of team members.
  • Managed budget implementations, employee evaluations, and contract details.
  • Provided strategic oversight of marketing and promotional campaigns to keep campaigns aligned with overall goals and objectives.
  • Interacted well with customers to build connections and nurture relationships.
  • Analyzed market trends and competitor activities to create competitive advantages.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Applied effective time management techniques to meet tight deadlines.
  • Self-motivated, with a strong sense of personal responsibility.

Senior Technician

Goodyear Auto Service Center/ King Tire
05.1997 - 02.2002
  • Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
  • Maintained accurate records of time and materials required to perform repairs and service.
  • Conducted thorough inspections to identify potential issues, preventing costly repairs or breakdowns later on.
  • Increased customer satisfaction by diagnosing and repairing complex automotive issues with efficiency and precision.
  • Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
  • Performed expert-level electrical system troubleshooting to resolve malfunctions in wiring, sensors, and control modules.
  • Collaborated with service advisors to provide accurate estimates, ensuring clear communication with customers.
  • Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
  • Optimized fuel efficiency by performing precise tune-ups on gasoline-powered engines.
  • Investigated customer complaints to identify cause of malfunctions.
  • Ensured smooth drivability by accurately diagnosing and repairing suspension-related concerns.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Delivered high-quality preventive maintenance services, extending the life of vehicles while maintaining customer loyalty.
  • Performed comprehensive engine diagnostics to pinpoint root causes of performance issues quickly and accurately.
  • Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Repaired and replaced worn and damaged components.
  • Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
  • Tested newly installed equipment to determine proper functionality and compliance with regulations.
  • Used specialized tools to detect leaks in gas and refrigerant systems.

General Manager of Operations

Econo Lube N' Tune
07.1993 - 04.1997

Traveled the country setting up new stores witch included setting up contracts with vendors, hiring & training new team members.

  • Implemented technology upgrades which resulted in increased workflow efficiency.
  • Optimized supply chain efficiency through vendor negotiations, inventory control measures, and streamlined logistics processes.
  • Enhanced and redefined organizational structure to maintain competitive edge across territories.
  • Developed initial sales roadmaps and market strategies to promote successful product launches.
  • Assisted in recruiting, hiring and training of team members.
  • Supported product launches by coordinating cross-functional teams.
  • Developed high-performing teams through effective coaching, mentoring, and performance management strategies.

Senior Automotive Specialist

Butler Tire And Accessories
04.1991 - 02.1993

Specialized in modifications & upgrades on various brands of vehicles including suspension, brakes, exhaust, engine performance, body, & interior.

  • Maintained accurate records of time and materials required to perform repairs and service.
  • Explained estimates and determined repair timelines to manage customer expectations.
  • Coordinated with parts department to determine availability of necessary components.
  • Delivered exceptional customer experiences by understanding their specific needs and offering tailored solutions accordingly.
  • Successfully managed multiple projects simultaneously, prioritizing tasks according to deadlines and resource availability.
  • Tested newly installed equipment to determine proper functionality and compliance with regulations.

Education

High School Diploma -

Tyler Baptist Christian Academy
Tyler Mo.
05.1989

Skills

  • Employee Motivation
  • Supplier Monitoring
  • Business Leadership
  • Customer Relationship Management
  • Client Relations
  • Customer Service
  • Project Management
  • Staff Training and Development
  • Sound Judgment
  • Recruitment
  • Leadership and team building
  • Motivation

Timeline

General Manager

Northern Rock Automotive
01.2022 - 01.2024

A- Tech

Christian Bros Automotive
01.2021 - 01.2022

Senior Technician

Carver Tire Pros
03.2018 - 12.2021

General Manager/Senior Technician

Mighty Muffler
03.2002 - 12.2016

Senior Technician

Goodyear Auto Service Center/ King Tire
05.1997 - 02.2002

General Manager of Operations

Econo Lube N' Tune
07.1993 - 04.1997

Senior Automotive Specialist

Butler Tire And Accessories
04.1991 - 02.1993

High School Diploma -

Tyler Baptist Christian Academy
Bryant Huff