Bryant Jackson
Jackson,Ms
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Reverse Logistics Expert
Target
Flowood, MS
10.2022 - Current
- Checking vendors in and made sure that they had everything they needed to quickly do they’re duties
- Made sure that all the inventory in the store is accounted for
- Cleaned and made sure the receiving is all the docks are prepared for the next day
- Sort and maintaining paper work (bill of landings, returns, and credits)
- Returns to management
- Warehouse management.
- Monitored inventory levels, stock availability, and order accuracy throughout the returns process.
- Monitored regular maintenance and protection of project infrastructures and equipment.
- Conducted regular audits of the warehouse's returning area for safety purposes.
- Directed team activities by establishing task priorities and providing guidance.
- Explained proposed solutions to customers and management through oral presentations and written proposals.
- Cultivated relationships with suppliers, vendors, and customers regarding returns process.
- Investigated complaints from customers about damaged or defective items received during shipment.
- Implemented procedures for quality control inspections on returned items prior to restocking or disposal.
- Assisted in developing policies related to reverse logistics operations.
- Abided by safety training protocols and accident preparedness procedures to maintain safe working conditions.
- Ensured compliance with relevant laws and regulations related to product returns.
- Assessed damages on returned items before processing them further.
- Worked with team members to improve process integration and flow.
- Verified inventory computations by comparing to physical counts of stock and investigating discrepancies.
- Redesigned movement of goods to minimize costs and maximize value.
- Stayed informed of logistics technology advances to apply appropriate solutions and improve processes.
- Checked items into computer system, printed labels and directed to storage locations.
- Supported logistics department by leveraging existing resources with cost-effective savings.
- Researched and identified trends in product returns.
- Organized purchase and delivery of materials needed for various contracts.
- Managed movement, sorting and loading of supplies to keep deliveries on schedule.
- Developed and implemented strategies to improve reverse logistics processes.
- Reviewed logistics performance with customers against service agreements, targets and benchmarks.
- Maintained records of damaged goods, backorders and applicable regulatory reporting.
- Coordinated with vendors to ensure timely return of products.
- Created reports on product returns and worked with other departments to analyze data and develop solutions.
- Identified opportunities for cost savings through improved reverse logistics operations.
- Loaded, unloaded, moved and sorted materials to keep items flowing to correct locations.
- Maintained schedule of class assignments to meet deadlines.
General Merchandiser - Trainer
Target
Flowood, MS
10.2020 - Current
- Controlling and pushing out freight
- Cleaning and organizing the sales floor
- Helping and greeting guest to fulfill all of they’re needs
- Making sure the inventory on the sales floor is correct
- Updating prices of inventory on the sales floor
- Organizing items on the sales floor.
- Packed and unpacked items, checking breakables before stocking on shelves.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Issued supplies, materials and products to team members based on information from requisitions.
- Stocked shelves, racks, and bins with new or transferred merchandise.
- Compared merchandise invoices to items actually received.
- Coordinated with vendors to ensure timely delivery of products.
- Monitored inventory levels and adjusted stocking accordingly.
- Read orders to obtain item numbers and located merchandise in bins or on shelves.
- Operated forklift and pallet jack to transport heavy loads.
- Assisted customers with product selection and answered inquiries about product features.
- Read orders to verify attributes and quantities of merchandise.
- Demonstrated great teamwork skills with staff members involved in production and transport.
Cake Decorator
Food Depot
01.2018 - 10.2020
- Checked deliveries in, verified invoices, and stocked products following sanitation standards
- Maintained high standards for cake decorating and product freshness
- Greeted customers, responded to questions, and offered product and decorating suggestions
- Inspected bakery products to determine compliance with quality standards, weight specifications, and presentation
- Iced, decorated, trayed, packaged, labeled, and priced products for refrigerated cases
- Consulted with customers to understand and meet specific needs
- Maintained strict health and safety standards to protect the bakery’s customers
- Produced high-quality breads, cakes and pastries for in-store purchases and special events
- Decorated cakes, cookies and pastries with fun and artistic designs for events or seasonal offerings
- Ordered, organized, and rotated supplies.
Sous Chef
Latitudes Jackson
01.2016 - 06.2016
- Supervised menu planning and verified prep and line cook compliance with recipes
- Led kitchen staff by example, keeping workstations clean and overseeing food preparation and presentation
- Kept kitchen clean and organized with easy-to-access ingredients
- Improved productivity to work under tight constraints for breakfast, lunch, and dinner service
- Consistently prepared the same dishes with the same quality to delight customers and keep them coming back again and again.
Sous Chef
Hungry Jack’s
06.2014 - 12.2015
- Same duties as Latitude’s Jackson
Education
Associate of Arts- Graphic Design -
Hinds Community College
05.2022
Bachelor of Arts- Graphic Design -
Jackson State University
Skills
- Keep merchandise fresh, rotated, and well-stocked
- Worked collaboratively with team members and engage customers in friendly, courteous way to consistently provide excellent customer service
- Able to work flexible schedule to meet customer demands
- Able to manage stress and meet high volume demand
- Friendly and engage with customers to determine decoration preferences and make suggestions appropriate for different occasions
- Logistics Planning
- Packaging Design
- Returns Processing
- Stock Replenishment
- Order Fulfillment
- Warehouse Operations
- Shipping Coordination
- Hazardous Materials Management
- Attention to Detail
- Decision-Making
- Logistics Process Improvement
- Food Handling Safety
- Cake Decoration
- Visual Merchandising
- Icing Preparation
- Product Inspection
- Food Safety
- Icing Methods
- Stock Rotation
- Baking Equipment
- Portion Control
- Menu Memorization
- Vendor Relationship Management
- Customer Service
- Dish Preparation
- Inventory Management
- Food Preparation
Timeline
Reverse Logistics Expert
Target
10.2022 - Current
General Merchandiser - Trainer
Target
10.2020 - Current
Cake Decorator
Food Depot
01.2018 - 10.2020
Sous Chef
Latitudes Jackson
01.2016 - 06.2016
Sous Chef
Hungry Jack’s
06.2014 - 12.2015
Associate of Arts- Graphic Design -
Hinds Community College
Bachelor of Arts- Graphic Design -
Jackson State University
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