Goal-oriented manager with distinguished experience in Business Sales industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
1
1
Language
Work History
Manager
Maximum One Realtor Partners
Fulton, GA
01.2019 - Current
Pinpoint off-market properties by working with internal and external contacts, securing 100 properties to sell
Exhibit outstanding customer service by reliably following-up and providing fiduciary duties for clients, resulting in being the top producer in 2019 thru 2021
Follow leads and network proactively with determination and consistency, successfully converting leads into clients
Write real estate purchase offers and make recommendations using market trends and information about the community and negotiate accepted offers
Revamped buying and selling process by analyzing current procedures and anticipating potential problems, leading team to be ranked in top 5% across the country
Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
Inside and Outside Sales Agent
Keller Williams Realty
Stockbridge, GA
06.2017 - 06.2019
Built positive, professional relationships through excellent customer service, growing client base by 50%
Listened to clients’ needs actively and with high interest, resolving issues and developing solutions for customers
Employed negotiating tactics by communicating effectively in face-to-face interactions, closing deals
Set up appointments with potential and current customers to promote new products and services.
Used consultative sales approach to understand and meet customer needs.
Established new accounts through cold calling and personal visits to potential customers.
Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
Manager
Quiktrip Corporation
Atlanta, GA
08.2009 - 09.2017
Resolved asset management problems by instituting controls and engaging suppliers and vendors in
scheduling of inventory orders, guaranteeing restocking of assets in timely manner
Streamlined operation procedures by implementing adjustments based on direct observations, reducing
operation costs by 15%
Utilized personnel management through hiring and training staff in best practices, raising customer
satisfaction score by 20 points within first month of joining team