Summary
Overview
Work History
Education
Skills
Timeline
Generic

BRYANT SAEZ

Orlando,FL

Summary

Specialist in fleet operations and team leadership with a strong history of improving service delivery and controlling costs through effective vendor management and workflow enhancements. Bilingual communicator focused on fostering continuous improvement and developing talent for organizational growth.

Overview

9
9
years of professional experience

Work History

Operations Supervisor

Ryder Truck Rental
Orlando, FL
10.2022 - 08.2025
  • Supervised and directed a team of 9 technicians, aligning daily tasks with company KPIs and corporate performance targets.
  • Led daily safety and compliance briefings to maintain Ryder’s high operational standards and drive continuous improvement.
  • Acted as a key liaison between local operations and regional leadership, providing data-driven insights to improve service delivery and fleet efficiency.
  • Partnered with national clients (Southern Wine, Coremark, United Rentals, etc.), ensuring service level agreements (SLAs) were met or exceeded.
  • Championed Ryder’s corporate initiatives around uptime improvement, customer satisfaction, and cost control.
  • Collaborated cross-functionally with Parts, Rental, and Billing departments to streamline workflows and enhance communication.
  • Provided mentorship and coaching to frontline technicians, contributing to talent development and succession planning efforts.
  • Managed technician payroll, compliance reporting, and shop documentation with 100% accuracy, aligning with internal audit protocols.
  • Played a key role in budget management, vendor negotiations, and expense reduction strategies as part of Ryder’s broader operational objectives.

Parts Coordinator

Ryder
Miami, FL
02.2021 - 09.2022
  • Managed $150K+ inventory including parts and tires for Freightliner, International, Isuzu, Thermo King & Sunbelt Carriers.
  • Maintained vendor relationships (Freightliner, Cummins, Great Dane, etc.) and oversaw all invoice processing.
  • Ensured expense control and purchase order compliance according to company standards.
  • Supported service team in maintaining repair flow and parts availability.

Customer Service Coordinator

Ryder
Miami, FL
12.2018 - 02.2021
  • Served as the main point of contact for over 30 commercial clients (e.g., CVS, Matheson TriGas, El Latino).
  • Provided updates on fleet maintenance, repair status, and emergency service coordination.
  • Delegated work to 16 technicians based on workload and skill levels, enhancing service efficiency.

Service Employee

Ryder
Miami, FL
03.2018 - 12.2018
  • Performed vehicle fueling, inspections, and cleanliness procedures.
  • Maintained organized, clean shop environment and conducted yard readiness checks.
  • Supported shop operations to maximize vehicle availability.

Afterschool Counselor

YMCA
Miami, FL
01.2017 - 01.2018
  • Supervised and mentored children (ages 8–9), promoting positive behavior and academic support.
  • Coached youth basketball and flag football, focusing on teamwork and discipline.
  • Maintained a safe, inclusive, and engaging environment aligned with YMCA values.

Education

GED -

Miami Dade College
Miami, FL

Skills

  • Fleet and shop operations
  • Vendor and client relations
  • Budgeting and cost control
  • Safety and compliance
  • Inventory management
  • Workflow optimization
  • Parts ordering and maintenance planning
  • Team leadership and training
  • Bilingual communication (EN/ES)

Timeline

Operations Supervisor

Ryder Truck Rental
10.2022 - 08.2025

Parts Coordinator

Ryder
02.2021 - 09.2022

Customer Service Coordinator

Ryder
12.2018 - 02.2021

Service Employee

Ryder
03.2018 - 12.2018

Afterschool Counselor

YMCA
01.2017 - 01.2018

GED -

Miami Dade College

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