Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Bryant Solano

Riverview,FL

Summary

Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Account Manager

IPD Agency
07.2023 - Current
  • Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
  • Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
  • Educated clients on new products or services to increase customer engagement with brand.
  • Facilitated client satisfaction and renewed customer relations to drive growth.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.

Real Estate Agent

Berkshire Hathaway
04.2022 - 07.2023
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Negotiated, facilitated, and managed real estate transactions.
  • Communicated with clients to understand property needs and preferences.
  • Maintained connections with clients to encourage repeat business and referrals.
  • Liaised between buyers and sellers to provide positive experiences for both parties.
  • Educated clients looking to sell or buy on current market conditions, legal requirements, pricing, and mortgages.

Production Assistant

LightFoster Production Studio
02.2023 - 04.2023
  • Collaborated with production team to facilitate smooth operations, avoiding disruptions and delays
  • Supported production needs by performing routine tasks using standard procedures and equipment.
  • Stayed alert, active, and ready to respond to any request at any time using variety of available resources.
  • Supported current production needs by moving items between equipment, conveyors, and staging areas.
  • Operated camera, lighting and grip equipment to use during production process.
  • Assisted with tasks for radio broadcasts, video production and other multimedia projects.
  • Assisted crews with set building and pointed out problems that could be potential safety issues.

Customer Claims Representative

Publix Corporate
10.2018 - 12.2021
  • Worked productively in fast-moving work environment to process large volumes of claims.
  • Analyzed and addressed escalated claims to resolve issues quickly.
  • Collaborated with internal departments and external vendors to achieve fast resolution of claims.
  • Followed up with customers on unresolved issues.
  • Investigated accidents or incidents to determine cause and extent of damages.
  • Negotiated claim settlements with claimants and attorneys to resolve claims efficiently and fairly.

Billing Accountant

Florida Health Department
01.2017 - 10.2018
  • Answered billing questions from clients and insurance company personnel and performed follow-up research.
  • Verified billing accounts with accounts receivable ledger and checked for payment posting.
  • Collaborated with other departments and accurately prepared, adjusted and verified pre-bill documents before invoicing.
  • Managed status of accounts and balances and identified inconsistencies.
  • Trained new employees on accounting principles and company procedures.

Education

Bachelor of Science - Business Administration

Liberty University
Lynchburg, VA
05.2015

Skills

  • Cost Reviewing
  • Managing Multiple Tasks
  • New Account Creation
  • Business Strategies
  • Goals and Performance
  • Business Development
  • CRM Software
  • Client Relations
  • Promote Products
  • Prospecting and Cold Calling
  • Excellent Negotiating Tactics

Certification

  • Licensed 0620 Adjuster- All Lines - Current

Languages

Spanish
Native or Bilingual

Timeline

Account Manager

IPD Agency
07.2023 - Current

Production Assistant

LightFoster Production Studio
02.2023 - 04.2023

Real Estate Agent

Berkshire Hathaway
04.2022 - 07.2023

Customer Claims Representative

Publix Corporate
10.2018 - 12.2021

Billing Accountant

Florida Health Department
01.2017 - 10.2018

Bachelor of Science - Business Administration

Liberty University

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Bryant Solano