Summary
Overview
Work History
Education
Work Availability
Skills
Work Preference
Timeline
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Asia Bryant

Asia Bryant

DETROIT,MI

Summary

Personable and dedicated Customer Service Representative with extensive experience in Property management industry. Solid team player with upbeat, positive attitude and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

12
12
years of professional experience

Work History

Leasing Consultant

Metro Detroit Living
Detroit, MI
05.2017 - Current
  • Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects
  • Conducted property showings to highlight features, answer questions and redirect concerns to close contracts
  • Collected rent and tracked resident payments and information in Rent Management
  • Toured property with prospective tenants and provided wealth of information in regards to its key features
  • Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs
  • Resolved conflicts between tenants in most effective manner
  • Directed collection of more than $[40,000] in monthly income with consistently high payment rates

Warehouse Associate

Amazon
Romulus, MI
08.2018 - 09.2019

Prepared 500- 2000 orders for shipment by systematically picking, packing and labeling merchandise

  • Verified quantity and description of materials received by checking merchandise against packing list
  • Inspected products for defects and damages and examined ingoing and outgoing shipments to verify accuracy and prevent errors
  • Kept warehouse clean and organized to maximize team efficiency and productivity
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors
  • Scanned container labels to verify contents and determine target destination using RF scanners
  • Organized and positioned product cases in produce warehouse and walk

Quality Assurance Inspector Supervisor

Nalara Quality Control
Livonia, Michigan
05.2016 - 08.2018
  • Utilized gauges, tools and equipment to complete in-depth assessments
  • Inspected over 10 car parts with accuracy, reporting problems or defects quickly
  • Used hand-held scanners and physical logs to accurately track item movements
  • Observed employee fieldwork and usage of materials for quality and consistency
  • Developed strong communication and organizational skills through working on group projects.
  • Cultivated interpersonal skills by building positive relationships with others.

Assistant Manager

Little Caesar Enterprises Inc.
Dearborn, MI
10.2012 - 05.2016
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies
  • Trained approximately 10 team members in successful strategies to meet operational and sales targets
  • Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs
  • Coached team on effective Up selling and cross-selling methods
  • Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales
  • Maintained positive customer relationships by responding quickly to customer service inquiries
  • Maintained positive work ethic and commitment to providing excellent service to improve operations efficiency and customer satisfaction

Education

High School Diploma -

Fam Academy West
Detroit, MI

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills

  • Payment processing
  • Order management
  • Customer experience
  • Multi-tasking
  • Conflict resolution
  • Adaptive team player
  • Driver's License
  • Quality control

Work Preference

Work Type

Full TimePart TimeContract WorkInternship

Work Location

On-SiteRemoteHybrid

Timeline

Warehouse Associate

Amazon
08.2018 - 09.2019

Leasing Consultant

Metro Detroit Living
05.2017 - Current

Quality Assurance Inspector Supervisor

Nalara Quality Control
05.2016 - 08.2018

Assistant Manager

Little Caesar Enterprises Inc.
10.2012 - 05.2016

High School Diploma -

Fam Academy West
Asia Bryant