Collaborative leader with expert team leadership, planning, and organizational skills built during a successful career. Smoothly equip employees to handle daily functions and meet customer needs independently—diligent trainer and mentor with exceptional management abilities and a results-driven approach.
Overview
19
19
years of professional experience
Work History
Business Management
Northeastern State University
08.2022 - 12.2024
Full-time student pursuing a bachelor's degree in business management.
Business Management
Tulsa Community College
08.2019 - 05.2022
Graduated with an associate's degree in business management.
Account Executive
Onin Staffing
10.2018 - 06.2019
Managed a portfolio of 20 clients that represented $30,000 in monthly revenues
Provided excellent service to existing clients and cold calling for new clients (10-12 visits per day and 1-3 presentations per week)
Reported to the General Sales Manager every other week.
Participated in industrial-related activity and shared industrial-specific information
Ensured account retention and created and documented professional sales and training materials
Generating spreadsheets to track sales performance against sales goals
Worked closely with company executives to identify new business opportunities and secure future opportunities.
Salesman
Dimension Specialist Printing
11.2014 - 02.2018
Scheduled and coordinated 3-5 appointments with potential customers daily
Obtained daily customer orders, researched, and placed orders
Researched and designed 5-10 detailed quotes for customers daily
Followed up with customers weekly for over 150 clients, representing $25,000 - $50,000 in monthly revenue
Helped create art for customers' jobs with Adobe Illustrator
Installed commercial signage and window vinyl
Received incoming shipments and compared content against associate's orders
Filled customers' orders for shipping daily.
Certified Service Advisor
Deans RV/Accord Human Resources
06.2013 - 04.2014
Greeted customers, took 15-20 calls daily, and signed in customers for daily and future services by entering customer information into the computer and assigning a technician for service
Ordered and delivered parts to service technicians and drove large RVs to repair locations
Updating customers on the progress of their units, products, and services
Input customer transactions, interactions, inquiries, complaints, and comments into the computer daily
Prioritized jobs to ensure customers' needs were met
Assured that appropriate changes were made to resolve customer concerns
Earned bonuses and received recognition from management for excellent reviews by following up with customers and receiving 90% satisfaction on surveys
Maintained an effective positive working relationship with customers, sales personnel, and internal departments.
Catering Manager
Smoothie King
06.2006 - 05.2013
Responsible for scheduling and filling 15-20 catering orders of 50-300 smoothies per order daily
Set up delivery routes and followed up with customers daily
Inventoried ingredients oversaw the making of smoothies, and made sure smoothies got delivered on time
Oversee the making of smoothies for 5 large and 12 small events per year.
Education
Certificates
Skills
Proficient in Microsoft Office, Excel, PowerPoint, and Professional
Business Networking International President
Varsity wide receiver leigh coach for Memorial High School
Tae Kwon Do instructor
Web and tech-savvy require little to no training
Sound Manager for Cedar Ridge Christian Church
Proficient in MIDAS PRO2-CC-TP Live Digital Console Control Centre, Behringer X32 Digital Mixing Console
Reading blueprints for Nordam
Activities
Tae Kwon Do
Golf
Fishing
Boating
Basketball
Football.
Timeline
Business Management
Northeastern State University
08.2022 - 12.2024
Business Management
Tulsa Community College
08.2019 - 05.2022
Account Executive
Onin Staffing
10.2018 - 06.2019
Salesman
Dimension Specialist Printing
11.2014 - 02.2018
Certified Service Advisor
Deans RV/Accord Human Resources
06.2013 - 04.2014
Catering Manager
Smoothie King
06.2006 - 05.2013
Certificates
Similar Profiles
Savannah FordSavannah Ford
Workforce Success Coach at Northeastern State UniversityWorkforce Success Coach at Northeastern State University