Bryan Y. Torres Sierra
Kissimmee,FL
Summary
Results-oriented professional with experience in managing team operations and inventory. Strong communication and problem-resolution skills contribute to enhanced customer satisfaction and streamlined processes.
Overview
2
2
years of professional experience
Work History
Delivery Driver
CPAC
Lakeland, Florida
03.2025 - Current
- Delivered packages promptly to ensure customer satisfaction and service quality.
- Followed safety guidelines during transportation to minimize risks and hazards.
- Communicated effectively with dispatch to confirm delivery schedules and routes.
- Loaded and unloaded packages efficiently, ensuring proper handling of goods.
- Navigated routes using GPS technology for timely deliveries across various locations.
Merchandiser
Tropical Cheese Industries
Kissimmee, Florida
02.2024 - 01.2025
- Managed product displays to enhance visual appeal and customer engagement.
- Collaborated with sales team to forecast inventory needs and optimize stock levels.
- Conducted regular inventory audits to ensure accurate stock counts and reduce discrepancies.
- Analyzed market trends to identify opportunities for new product placements and promotions.
- Coordinated with suppliers to maintain timely delivery of merchandise and promotional materials.
- Stocked and rotated shelves and built displays to deliver results for stores and suppliers.
- Scanned shelves and product cases for expired stock to discard outdated items.
- Printed labels and tags for for-sale merchandise.
Manager
Pa los chinos
Kissimmee, Florida
08.2023 - 01.2024
- Oversaw daily operations to ensure efficient service delivery and customer satisfaction.
- Managed team scheduling to optimize staffing levels during peak hours.
- Trained new employees on operational procedures and customer service standards.
- Coordinated inventory management to maintain adequate stock levels and minimize waste.
- Implemented quality control measures to enhance food safety and presentation standards.
- Facilitated team meetings to discuss performance, challenges, and operational improvements.
- Resolved customer complaints promptly to ensure a positive dining experience for patrons.
- Monitored staff performance and addressed issues.
Education
HVAC -
Cruz Institute
Kissimmee, FL05-2025
High School Diploma -
Central Pointe Christian Academy
Kissimmee08-2021
Skills
- Inventory management
- Problem resolution
- Customer service
- Team collaboration
- Fluent in Spanish and English
- Courteous and polite demeanor
- Multitasking and organization
Languages
English
Professional
Spanish
Professional
References
References available upon request.
Timeline
Delivery Driver
CPAC
03.2025 - Current
Merchandiser
Tropical Cheese Industries
02.2024 - 01.2025
Manager
Pa los chinos
08.2023 - 01.2024
HVAC -
Cruz Institute
High School Diploma -
Central Pointe Christian Academy
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