Bryar Godfrey
Blair,NE
Summary
Effective graduate committed to serving the diverse needs of patients through active communication and responsive engagement. Maintains the highest standards of ethics, professionalism, and regulatory compliance to ease common stressors and de-escalate potential conflicts.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Office Assistant
Jerry's Waterproofing, Inc
06.2014 - 02.2015
- Collected and entered customer information and details of issues to be addressed.
- Performed customer scheduling.
- Accurately assigned work to the appropriate estimator or team.
- Received customer payments and discussed options to satisfy the remainder of financial obligations.
- Screened and referred incoming phone calls and office visitors to confirm accurate, timely, and positive customer communication.
- Provided outstanding and professional customer service.
- Expedited document processing with accurate data entry and timely filing.
Prorate Clerk
Werner Enterprises, Inc
11.2012 - 06.2014
- Maintained good relationships with drivers and sales personnel.
- Demonstrated interpersonal and communication skills, both written and verbal.
- Received, processed, and filed licensing documents appropriately.
- Maintained positive and respectful demeanor with drivers, government employees, sales personnel, coworkers, and management.
- Prepared and coordinated delivery of registration documents for accurate and timely delivery to drivers.
- Entered accurate information into data collection system. Assisted departmental management in identifying possible improvements in systems and procedures.
- Sole clerk responsible for researching, routing, and securing required permits and escort services for oversized loads.
Sales Support Specialist
Performance Group, Inc
02.2008 - 11.2012
- Accurately and promptly entered customer orders.
- Collaborated with vendors, customers, and sales staff to resolve various issues impacting customer deadlines.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Improved order processing efficiency by maintaining accurate records in company systems and tracking customer interactions.
- Recorded accurate and efficient records in customer database.
- Helped cultivate and maintain business relationships by professionally handling vendor and customer needs.
- Enhanced customer satisfaction by promptly addressing and resolving inquiries and issues related to products, services, and orders.
Education
Certificate - Medical Coding And Billing
Purdue University Global
West Lafayette, IN05.2024
Skills
- Building Rapport and Credibility
- Documenting and Recording Information
- Organized and Efficient
- Caring and Empathetic
- Helpful and Service-Oriented
- Calm and Effective Under Pressure
- Microsoft Office
- Data Entry
- Problem-Solving
- Critical Thinking
- Adaptable and Flexible
Accomplishments
- Used Microsoft Excel to develop a system that streamlined the process of assigning reference numbers to representatives.
- Member of the National Society of Collegiate Scholars
- Member of The National Society of Leadership and Success
Certification
MCBC - Medical Coder and Biller Certification
Timeline
Office Assistant
Jerry's Waterproofing, Inc
06.2014 - 02.2015
Prorate Clerk
Werner Enterprises, Inc
11.2012 - 06.2014
Sales Support Specialist
Performance Group, Inc
02.2008 - 11.2012
Certificate - Medical Coding And Billing
Purdue University Global
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