Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Bryce Aguilera

Server
Bridgeport,CT

Summary

Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency.

Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level managerial position. Ready to help team achieve company goals.

Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Server

Hard Rock Cafe
03.2020 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations.
  • Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
  • Enhanced team efficiency, collaborating effectively in high-pressure settings.
  • Improved dining experience by providing prompt, attentive service to guests.
  • Managed inventory of dining supplies to prevent shortages during service.

Restaurant Busser

Hard Rock Cafe
08.2017 - Current
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Enhanced customer satisfaction by ensuring tables were cleared and cleaned promptly after guests left.
  • Maintained a clean and safe dining environment by sweeping floors, wiping down surfaces, and keeping walkways clear of debris.
  • Assisted servers in managing their sections effectively, providing timely water refills and bread service.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Contributed to smooth restaurant operations by promptly resetting tables for new customers.
  • Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
  • Worked well in diverse team settings by partnering with others to complete tasks.
  • Trained new staff in bussing and cleaning procedures.
  • Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.

Program Director

Alpine Scout Camp
08.2016 - 08.2017
  • Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
  • Recruited and trained staff and volunteers to upgrade collective team skills.
  • Mentored team members for professional development, resulting in increased productivity and job satisfaction.
  • Provided ongoing direction and leadership for program operations.
  • Monitored program performance to identify areas for improvement.
  • Implemented best practices in project management to optimize workflow efficiencies across the organization.

Choir Director

St.Mary Magdelene R.C. Church
09.2010 - 08.2017
  • Conducted rehearsals to keep choir members prepared for services and performances.
  • Developed engaging rehearsal plans for consistent improvement in singing and harmonization skills.
  • Selected and requested appropriate books and instructional materials.
  • Planned and implemented program that met interests and abilities of choir.
  • Partnered with other choral groups to organize joint concerts or workshops, expanding networking possibilities within the choral community.
  • Selected and requisitioned appropriate music supplies and instrumental equipment, maintaining inventory records to monitor condition.
  • Collaborated with musicians and composers to create dynamic arrangements for gospel songs, elevating overall performance impact.

Store Manager

Camp Keowa
06.2010 - 12.2015
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Completed point of sale opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Supervised guests at front counter, answering questions regarding products.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.

Education

Agriculture

John Bowne High School
Flushing, NY
06-2009

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Hospitality service expertise
  • Customer service
  • Safe food handling
  • High volume dining
  • Service prioritization
  • Team collaboration
  • Food safety practices

Accomplishments

Employee of the month a few times at work, through out my history in these jobs.

Certification

Food Handlers

Timeline

Server

Hard Rock Cafe
03.2020 - Current

Restaurant Busser

Hard Rock Cafe
08.2017 - Current

Program Director

Alpine Scout Camp
08.2016 - 08.2017

Choir Director

St.Mary Magdelene R.C. Church
09.2010 - 08.2017

Store Manager

Camp Keowa
06.2010 - 12.2015

Agriculture

John Bowne High School

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