Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Bryce Bailey

Willard,OH

Summary

Adept at managing multiple priorities and skilled in using power tools, my tenure at Royal Carpet Care showcased exceptional service excellence and problem-solving abilities. Enhanced customer satisfaction and repeat business through meticulous quality review and superior customer service, demonstrating adaptability and a proactive learning attitude. Achieved significant improvements in project efficiency and safety standards.

Overview

5
5
years of professional experience

Work History

Carpet Technician

Royal Carpet Care
02.2020 - Current
  • Removed existing flooring materials and prepared area for installation of new products.
  • Operated hand and power tools such as extractors, sprayers/agitators, and carpet installation instruments.
  • Instructed customers, building managers, and custodians on flooring maintenance and care procedures.
  • Performed carpet cleaning and stain removal tasks using recommended products.
  • Drove company-owned vehicles to residential and commercial project locations to complete carpet installations.
  • Installed carpet, hardwood and vinyl flooring in commercial and residential buildings.
  • Utilized personal protective equipment to prevent exposure to fumes and hazardous substances.
  • Increased repeat business with exceptional attention to detail and superior customer service skills.
  • Reduced client complaints by consistently maintaining high-quality work standards in carpet care.
  • Safeguarded client property while working, ensuring minimal disruptions during service appointments.
  • Enhanced customer satisfaction by providing efficient and thorough carpet cleaning services.
  • Maintained proper equipment functionality, performing regular maintenance checks and repairs as needed.
  • Performed advanced stain removal techniques for successful results in challenging situations.
  • Established rapport with clientele through professional demeanor and thoughtful follow-up after completed jobs.
  • Developed expert knowledge in utilizing various cleaning solutions for optimal effectiveness on different types of carpets.
  • Attained proficiency in various carpet cleaning methods, adapting to diverse job requirements effectively.
  • Contributed to a positive work environment through effective communication and teamwork skills.
  • Demonstrated strong problem-solving abilities when faced with unique or complex carpet issues.
  • Ensured timely completion of projects, effectively managing multiple tasks and deadlines.
  • Upheld strict safety protocols during all aspects of the job, minimizing risk for both employees and clients alike.
  • Educated customers on proper carpet maintenance techniques, promoting long-lasting results post-service.
  • Streamlined workflow processes by organizing supplies and equipment efficiently at job sites.
  • Completed installations of carpet, laminate, and wood.
  • Cleaned up before and after installation by vacuuming carpet and discarding remnant pieces.
  • Worked with speed, accuracy and safety to complete residential, commercial and institutional jobs.
  • Performed accurate measurements, cuts and trims to help flooring pieces fit specific room arrangements.
  • Organized materials, machinery and tools necessary to complete each job.
  • Took care to prepare work areas, use adhesives and resolve problems with installations.
  • Protected household items and surfaces from damage and dust with tape, cloth and other protective measures.

Education

High School Diploma -

Willard High School
Willard, OH
05-2018

Skills

  • Proactive Learning Attitude
  • Service Excellence
  • Team Collaboration Skills
  • Skilled Problem Solver
  • Proficient Time Management
  • Meticulous Quality Review
  • Critical Thinking Skills
  • Adept at Managing Multiple Priorities
  • Proficient in Using Power Tools
  • Consistent Performance
  • Clear Communication
  • Effective Organizational Skills
  • Engaged Listening
  • Adaptability and flexibility
  • Team-Based Decision-Making
  • Adherence to Professional Standards
  • Equipment maintenance
  • Adaptability

Interests

  • Camping
  • Hiking
  • Backpacking
  • Music
  • Enjoy hobbies that combine physical activity with outdoor exploration
  • I enjoy cooking for friends and family gatherings
  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • Road Trips
  • Adventure Travel
  • Gym Workouts
  • Martial Arts
  • Video Gaming
  • Gardening
  • I like working with my hands and fixing things
  • I participate in various sports activities for physical activity, camaraderie, and personal growth


Timeline

Carpet Technician

Royal Carpet Care
02.2020 - Current

High School Diploma -

Willard High School
Bryce Bailey