Strong leader and problem-solver dedicated to positively impact company success by using independent decision-making skills and sound judgment.
Overview
3
3
years of professional experience
Work History
Software Engineering Intern
Drbsystems
05.2024 - 08.2024
Wrote clear, clean code for various projects while adhering to internal coding standards and practices
Tested all solutions on local hardware to ensure results before passing off to QA
Further developed methodologies to debugging and developing software leading to quicker and better quality solutions.
Gained experience with Azure DevOps and Git
Wrote an Internal Tool to speed up debugging process
Gained experience in C#, Angular, Entity Framework, and working in a Unit Testing development process
Assisted software engineering team to develop solutions in Agile environment
Customer Service Representative
Soak City
05.2023 - 05.2024
Responded proactively and positively to rapid change.
Delivered prompt service to prioritize customer needs.
Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Part-Time Key Holder
Pulp Juice And Smoothie Bar
07.2021 - 07.2022
Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Greeted customers at counter to fulfill requests and answer questions.
Developed and maintained positive relationships with customers to enhance service.
Processed customer payments and balanced cash drawers.
Utilized POS system to receive and process food and beverage orders.
Trained new staff on food preparation and safety procedures.