Summary
Overview
Work History
Skills
Timeline
Generic

Bryce Bartlett

Apopka

Summary

Seasoned business owner with a proven track record at Orlando City Plumbing and Bartlett Plumbing, showcasing exceptional skills in financial management and client service. Elevated operational efficiency and nurtured customer relationships, leading to significant industry growth. Expert in profit and loss analysis and staff management, with a knack for mentoring teams to exceed performance benchmarks.

Overview

24
24
years of professional experience

Work History

Owner

Orlando City Plumbing
09.2022 - 08.2024
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Managed day-to-day business operations.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Generated revenues yearly and effectively capitalized on industry growth.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Interacted well with customers to build connections and nurture relationships.

Owner

Bartlett Plumbing
12.2010 - 06.2022
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Managed day-to-day business operations.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Generated revenues yearly and effectively capitalized on industry growth.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Interacted well with customers to build connections and nurture relationships.

Plumber

Thos. R. Birnie and Sons
04.2000 - 11.2010
  • Independently worked on projects, while offering process coordination and cooperation with other teams.
  • Filled pipe systems with water and air to determine location of leaks.
  • Inspected sewers and piping systems to assess quality and condition.
  • Repaired plumbing systems, components, and equipment.
  • Complied with state plumbing codes throughout duration of each project.
  • Measured, threaded, and cut materials to correct angles.
  • Communicated with customers to provide recommendations on repairs, determine project estimation costs and define project completion dates.
  • Offered guidance and training to junior team members.
  • Operated drill motors, grinders, chop saws, hack saws, and burning torches to perform tasks.
  • Set up appliances like water heaters, filters, and dishwashers with correct settings to maximize performance.
  • Assisted with repairs to steam, drainage, and sewer lines.
  • Used clamps and brackets to attach pipes to walls, structures, and fixtures.
  • Prepared budgets and estimated costs for potential work on piping systems.

Skills

  • Profit and loss analysis
  • Business marketing
  • Business administration
  • Marketing
  • Marketing tactics
  • Business management
  • Client service
  • Product branding
  • Sales leadership
  • Financial management
  • Hiring and staffing
  • Staff management

Timeline

Owner

Orlando City Plumbing
09.2022 - 08.2024

Owner

Bartlett Plumbing
12.2010 - 06.2022

Plumber

Thos. R. Birnie and Sons
04.2000 - 11.2010

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Bryce Bartlett