Highly motivated sales professional with demonstrated success in competitive retail sales environments. Excels in closing, upselling, and delivering exceptional customer experiences. Actively seeking a sales role that rewards performance, drive, and results.
Overview
6
6
years of professional experience
Work History
Retail Sales Consultant
AT&T
04.2024 - 11.2025
Ranked Top 10 in the market on numerous occasions for overall sales performance and key metrics
Consistently exceeded monthly and quarterly sales goals for wireless, fiber, accessories, and protection plans
Recognized for strong customer satisfaction scores and repeat business
Assisted in inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
Conducted product demonstrations, effectively communicating features and benefits to customers.
Executed nightly store closing procedures, including cash counts, inventory security, and end-of-day reporting
Technical Support Analyst
Diversified Resource Systems
02.2023 - 03.2024
Serve as the first point of contact for end-users experiencing technical issues.
Diagnose and troubleshoot hardware, software, and network problems efficiently.
Provide step-by-step guidance and solutions to resolve technical issues via phone, or by email.
Analyze and resolve technical problems, including more complex issues when necessary.
Document all support interactions, actions taken, and solutions provided for future reference and knowledge sharing.
Perform installations and configurations for new equipment.
Assist with hardware setups, replacements, and repairs.
Work closely with other IT team members to resolve complex technical problems.
Effectively communicate technical information to non-technical users.
Health Insurance Agent
U.S. Health Advisors
07.2022 - 01.2023
Provide outstanding customer service by actively listening to clients' needs and concerns.
Cultivate positive relationships with clients, building trust and loyalty through your interactions.
Demonstrate professionalism and courtesy during phone interactions with clients.
Efficiently schedule and organize client appointments, ensuring timely follow-ups and adherence to schedules.
Acquire and maintain comprehensive knowledge of health insurance policies and related products.
Be a reliable resource for clients, providing clear and accurate answers to their insurance-related questions.
Uphold the highest ethical standards and integrity in all interactions with clients and colleagues.
Event Coordinator
Woolaroc
04.2022 - 07.2022
Prepare event spaces by arranging furniture, decorations, and equipment according to event specifications.
Ensure that audio-visual equipment, lighting, and sound systems are functional and properly set up.
Perform routine cleaning tasks, including dusting, mopping, sweeping, and sanitizing event areas & lodge.
Act as a point of contact for guests, responding to their questions.
Sales Floor Associate
Walmart
06.2019 - 09.2021
Receive shipments of merchandise, verifying the accuracy of deliveries.
Sort, categorize, and label products for easy identification and retrieval.
Maintain accurate records of inventory levels and report discrepancies to management.
Ensure shelves, displays, and storage areas are well-organized and fully stocked.
Restock products in a timely manner to meet customer demand and support sales efforts.
Work closely with colleagues to efficiently complete tasks and projects.
Support fellow team members in meeting departmental goals.
Provide friendly and helpful assistance to customers seeking specific products.