Bryce Bean
Parker,CO
Summary
Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.
Overview
4
4
years of professional experience
Work History
Walmart OGP Associate
Walmart
Aurora, Colorado
09.2022 - Current
- Processed payments using point-of-sale systems.
- Answered store and merchandise questions and led customers to wanted items.
- Placed special orders or called other stores to find desired items.
- Built relationships with customers by providing friendly customer service.
- Collaborated with other departments to ensure successful product launches.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Organized backroom areas to maintain a clean and organized work environment.
To-Go/Host/Lead Busser
Red Lobster
Lone Tree, Colorado
08.2021 - 06.2022
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Took beverage orders and served drinks during peak meal times.
- Answered phones promptly to record and confirm reservations.
- Distributed menus to guests, led to tables and gave initial information about service staff or specials.
- Inspected dining and serving areas for cleanliness and proper setup.
- Checked restrooms to refill products and perform light cleaning duties, emptying trash, and restocking paper products.
- Performed light administrative duties such as filing documents and taking messages.
- Monitored dining area to assess server capacity and estimate wait times.
- Greeted guests upon arrival and provided them with menus.
Swim Instructor/Life Guard
Goldfish Swim School & Goldfish Swim School Franchising
Aurora, CO
05.2021 - 11.2021
- Monitored swimmers' progress throughout their time as a student in order to evaluate their abilities accurately.
- Organized and executed water safety courses, emphasizing the importance of safe swimming practices.
- Instructed participants on water safety rules and regulations.
- Conducted swim level evaluations to appropriately place students in classes matching their abilities.
- Built relationships with parents and swimmers to increase likelihood of repeat business in future swim lessons sessions.
- Listened to class members and customers and adapted class content and instructions to meet needs and enhance fitness and engagement.
- Recommended modifications of exercises to help participants avoid injuries.
- Demonstrated proper breathing techniques and meditation exercises.
- Developed and implemented individualized swim instruction plans for students of varying ages and skill levels.
- Supervised class participants and enforced safety rules and regulations to prevent injury.
- Maintained up-to-date knowledge of swimming techniques, teaching methods, and safety regulations.
Education
High School Diploma -
Grandview Highschool
Aurora, CO05-2021
Skills
- POS system operation
- Cash handling
- Conflict resolution
- Public relations
- New hire training
- Customer interaction
- Verbal and written communication
- Collaborative teamwork
- Customer relationship management (CRM)
- Multiple priorities management
Timeline
Walmart OGP Associate
Walmart
09.2022 - Current
To-Go/Host/Lead Busser
Red Lobster
08.2021 - 06.2022
Swim Instructor/Life Guard
Goldfish Swim School & Goldfish Swim School Franchising
05.2021 - 11.2021
High School Diploma -
Grandview Highschool