Committed and results-oriented professional willing to go above and beyond to contribute to team objectives. Reliable and Highly skilled in communicaion with aptitude for addressing dissputes and cultivating satisfaction within the team as well as with the customers.
Overview
5
5
years of professional experience
Work History
Store Pricer
Goodwill of Southern Arizona
, AZ
07.2024 - 09.2024
Developed pricing strategies in accordance with corporate objectives and industry trends.
Trained new team members on company policies and company systems to keep team operations productive.
Monitored competitive environment to ensure best possible prices for products and services offered.
Coordinated with sales staff to develop promotional offers that were beneficial to customers while maximizing profits.
Provided recommendations for improving current pricing policies and procedures.
Performed cashier duties including taking payments and handling money transactions.
Provided assistance in training new associates on proper procedures for handling money, filling out paperwork correctly.
Lead of Operations
Kohl's
Albuquerque, NM
09.2021 - 07.2022
Coordinated and managed operations activities to ensure all processes ran smoothly.
Monitored performance metrics to identify areas of improvement in operational efficiency.
Collaborated with senior management on strategic planning initiatives.
Maintained up-to-date knowledge of industry trends and best practices related to operations management.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
Used my customer service skills to engage in conversation with customers to understand needs, resolve issues and answer product questions.
Team Manager
Eegee’s
Tucson, AZ
11.2019 - 06.2021
Monitored team performance, tracked progress towards goals, identified areas of improvement and provided feedback to employees.
Created a positive work environment by setting clear expectations and providing resources necessary for success.
Resolved conflicts between team members in a timely manner to maintain harmony within the team.
Provided guidance, coaching and mentoring to individual team members as needed to help them reach their full potential.
Balanced assigned drawers on a daily basis using manual calculations or computerized systems.
Resolved customer complaints promptly and professionally.
Processed credit card, cash, and check payments, ensuring all transactions were accurate.
Education
Excel Certification - Microsoft Excel
Alturalearning
Tucson, AZ
08-2024
Electrical Certification - Electrical Construction