Bryce Elliott
Eureka,CA
Summary
Proven leader with a track record of enhancing team productivity and customer satisfaction at Bear River Casino and Resort. Expert in staff management and problem-solving, significantly improving operational efficiency. Skilled in training and mentoring, fostering a goal-oriented environment. Achieves exceptional results through effective staff development and inventory oversight.
Overview
8
8
years of professional experience
Work History
Pump and Play Supervisor
Bear River Casino and Resort
04.2019 - 10.2023
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Educated staff on organizational mission and goals to help employees achieve success.
Program Assistant
Boys and Girls Club
12.2015 - 05.2017
- Assisted with planning and coordinating day-to-day and special program activities.
- Established rapport with clients through exceptional customer service practices, fostering ongoing relationships built on trust and respect.
- Provided administrative support to department leadership, streamlining daily operations through efficient task prioritization and delegation skills.
- Implemented centralized record-keeping system to improve overall data accuracy and accessibility for team members.
Education
High School Diploma -
Pacific View
Eureka, California06.2016
Skills
- Training and mentoring
- Goal-Oriented
- Staff Management
- Employee Motivation
- Inventory Control
- Staff Discipline
- Staff Development
- Processes and procedures
- Policy Enforcement
- Inventory Oversight
- Expectation setting
- Problem-Solving
- Multitasking
Timeline
Pump and Play Supervisor
Bear River Casino and Resort
04.2019 - 10.2023
Program Assistant
Boys and Girls Club
12.2015 - 05.2017
High School Diploma -
Pacific View
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