Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bryce Freling

Rochester,New York

Summary

Accomplished supervisor with demonstrated success in customer service, team leadership, and sales strategy. Exceptional retail experience and technical knowledge, with habits of bolstering positive rapport with both staff and consumers.

Overview

5
5
years of professional experience

Work History

Key Holder, Sales Representative

Verizon Wireless
10.2023 - Current

Opened and closed the store independently on a regular basis to provide product security and count cash drawer.

Ensured customer satisfaction with account updates, optimal sale profits, and providing technical support for consumer's phones, tablets, watches, and laptops.

Participated in community meetings with other businesses to promote sales and community rapport.

Assistant Manager, Sales Representative

Liquor Depot
03.2020 - 08.2023

Opened and closed the department as acting supervisor on a regular basis.

Completed standard inventory counts to verify stock levels, address discrepancies, and forecast future needs.

Responded to customer requests for products, services, and complaints in regards to company information, wines, and spirits with a consistent positive attitude.

Front End Assistant, Sales Representative

TJ Maxx, TJX Companies
05.2019 - 03.2020

Processed customer service orders promptly with a positive attitude to increase customer satisfaction.

Bolstered customer retention by creating and offering unique discount options and inspiring interest in new product lines.

Responded to customer requests for products, services, and complaints in regards to company information, products, and services.

Education

Bachelor of Science - Criminal Justice, Psychology, Sociology

SUNY College At Brockport
Brockport, NY
12.2019

Skills

  • Staff Oversight and Training
  • Customer Service Management
  • Inventory Management
  • Safety Enforcement
  • Cash Handling
  • Computer Literacy

Timeline

Key Holder, Sales Representative

Verizon Wireless
10.2023 - Current

Assistant Manager, Sales Representative

Liquor Depot
03.2020 - 08.2023

Front End Assistant, Sales Representative

TJ Maxx, TJX Companies
05.2019 - 03.2020

Bachelor of Science - Criminal Justice, Psychology, Sociology

SUNY College At Brockport
Bryce Freling