Accomplished supervisor with demonstrated success in customer service, team leadership, and sales strategy. Exceptional retail experience and technical knowledge, with habits of bolstering positive rapport with both staff and consumers.
Opened and closed the store independently on a regular basis to provide product security and count cash drawer.
Ensured customer satisfaction with account updates, optimal sale profits, and providing technical support for consumer's phones, tablets, watches, and laptops.
Participated in community meetings with other businesses to promote sales and community rapport.
Opened and closed the department as acting supervisor on a regular basis.
Completed standard inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Responded to customer requests for products, services, and complaints in regards to company information, wines, and spirits with a consistent positive attitude.
Processed customer service orders promptly with a positive attitude to increase customer satisfaction.
Bolstered customer retention by creating and offering unique discount options and inspiring interest in new product lines.
Responded to customer requests for products, services, and complaints in regards to company information, products, and services.