Bryce Gerega
EAST ELMHURST
Summary
Professional with strong experience and readiness for hospitality role. Skilled in providing exceptional guest services, problem-solving, and managing requests to enhance guest satisfaction. Known for effective collaboration with team members to achieve outstanding results and adapt to changing needs. Expertise in communication, organization, and personalized service, ensuring seamless and positive experience for all guests.
Overview
15
15
years of professional experience
Work History
Senior Fleet Manager
Sixt Rent A Car
11.2019 - Current
- Oversee vehicle maintenance, body repairs and other fleet related services.
- Reduced downtime for vehicles by establishing a proactive maintenance schedule and addressing potential issues before they escalated.
- Developed strong relationships with vendors to negotiate better pricing on vehicle parts, fuel, and other essential services.
- Managed a team to ensure timely repairs and minimize disruptions to daily operations.
- Improved fleet efficiency by implementing cost-effective maintenance strategies and streamlining vehicle usage.
- Rental agent 2019 - 2020, Fleet assistant 2020 - 2021, JR fleet manager 2021 -2023. Senior Fleet manager 2023 - Present.
Doorman
Brown Harris Stevens
02.2019 - 11.2019
- Maintained a welcoming environment for residents through courteous greetings and assistance.
- Monitored surveillance cameras regularly to ensure safety within the premises at all times.
- Handle all package delivers and mail for residents of the building.
- Contributed to a clean and orderly environment by maintaining the lobby area and entrances daily.
- Secured doorways to maintain customer and employee safety and uphold company policies and procedures.
- Provided exceptional customer service, fostering positive relationships with residents and enhancing their living experience.
Concierge / Doorman
Empire State Realty Trust
03.2010 - 02.2019
- Enhanced guest experience by providing personalized recommendations for dining and entertainment.
- Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
- Provided exceptional customer service to diverse clientele from all over the world, fostering an atmosphere of inclusivity and respect.
- Operated elevators from the 2nd floor to the 86th floor.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Managed a variety of tasks simultaneously, maintaining professionalism and efficiency under pressure.
Education
High School Diploma -
New York City College of Technology
Brooklyn, NY06-2010
Skills
- Operational efficiency
- Team player mentality
- Customer service
- Strong work ethic
- Effective problem solving
- Excellent multitasking
- Tenant relations
- Fleet optimization
- Driver management
Timeline
Senior Fleet Manager
Sixt Rent A Car
11.2019 - Current
Doorman
Brown Harris Stevens
02.2019 - 11.2019
Concierge / Doorman
Empire State Realty Trust
03.2010 - 02.2019
High School Diploma -
New York City College of Technology
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