Bryce Glandorf
Cedar Rapids
Summary
Experienced in deli operations with a focus on cheese selection and customer engagement. Conducted quality checks to ensure product freshness and compliance with food safety standards. Trained staff on cheese knowledge and presentation techniques, enhancing overall customer service. Engaged in inventory management practices that reduced waste and optimized stock levels.
Customer-oriented Deli Employee with several years of hands-on experience preparing food for customers. Versed in safely operating deli equipment and pricing and packaging food items. Genuine and welcoming individual motivated to maintain customer satisfaction and contribute to business success.
Overview
3
3
years of professional experience
2021
2021
years of post-secondary education
Work History
Cheese Specialist
Hy-Vee
Cedar Rapids
10.2022 - Current
- Provided guidance on cheese selection and pairings, enhancing customer satisfaction through tailored recommendations.
- Conducted regular quality checks on cheese products, ensuring freshness and adherence to food safety standards.
- Trained staff on base cheese knowledge and presentation, improving overall product knowledge and customer engagement.
- Assisted in inventory management of cheese products, optimizing stock levels and minimizing waste through efficient practices.
- Assisted in the selection, cutting and wrapping of specialty cheeses for customers.
- Performed routine maintenance tasks such as cleaning equipment, restocking supplies.
- Engaged in cross-selling efforts by recommending additional items based on customer purchases.
- Inspected shipments for accuracy upon arrival before signing off on delivery receipts.
- Provided customers with product knowledge and information about cheese pairings, recipes and storage tips.
- Sliced, served and packaged specialty meats and cheeses.
- Adhered to food safety regulations while handling cheese products in accordance with company policies.
Education
High School Equivalency Diploma
Cedar Rapids, IowaSkills
- Cheese selection
- Customer engagement
- Food safety
- Quality assurance
- Staff training
- Cross-selling techniques
- Specialty cheese cutting
- Storage tips
- Waste reduction
- Customer satisfaction
- Sanitation practices
- Cutting techniques
- Product stocking and rotation
- Product knowledge
- Product recommendations
- Proper food handling
- Platter and tray preparation
- Upselling
- Meat slicing expertise
Timeline
Cheese Specialist
Hy-Vee
10.2022 - Current
High School Equivalency Diploma