Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bryce Gottschalk

Lovelock,Nevada

Summary

Positive, adaptable, and reliable with strong commitment to teamwork and customer service. Understands importance of maintaining clean and organized environment, coupled with skills in handling transactions and providing excellent customer experiences. Aiming to contribute to positive team atmosphere and ensure customer satisfaction.

Offering friendly and cooperative attitude, with willingness to learn and grow in dynamic environment. Brings understanding of importance of customer service and teamwork, along with ability to handle tasks efficiently and accurately. Ready to use and develop communication and problem-solving skills in Cooking role.

Developed strong communication and teamwork skills in fast-paced, customer-focused environment. Expertise in delivering excellent customer service and maintaining organized workspaces. Seeking to transition into new field, leveraging these skills to contribute effectively to new team and environment.

Experienced with customer service and teamwork essential for success. Utilizes effective communication and multitasking to maintain high service standards. Knowledge of operational procedures and commitment to collaborative work environments.

Professional with strong background in customer service and food preparation, equipped to excel in team-oriented environments. Skilled in maintaining high standards of cleanliness, efficiency, and safety while adapting to changing operational needs. Known for reliability, effective communication, and focus on delivering quality results.

Professional in service industry, prepared for collaborative roles in fast-paced environments. Proven ability to support operational efficiency and improve customer satisfaction. Focused on teamwork and adaptability, possessing strong communication and problem-solving skills.

Overview

2
2
years of professional experience

Work History

Crew Member

Tracy Rucker
08.2025 - Current
  • Took orders, prepared meals, and collected payments.
  • Worked front counter, drive-thru and other areas.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
  • Became familiar with products to answer questions and make suggestions.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Stocked shelves to organize aisles in assigned department.
  • Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
  • Assisted in reducing wait times by efficiently managing customer queues during peak hours.
  • Strengthened workplace safety by promptly identifying potential hazards and taking corrective action.
  • Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
  • Supported inventory management efforts by accurately tracking stock levels and reporting low supplies to supervisors.
  • Reduced operational costs by efficiently managing resources and reducing unnecessary expenses.

Sandwich Artist

Tami Moore
10.2023 - 08.2024
  • Greeted guests, promoted specials, and took orders.
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Kept workplace clean and organized in line with restaurant policies.
  • Increased speed of service through effective multitasking and time management skills.
  • Maintained a clean and organized workspace, adhering to strict sanitation standards.
  • Collaborated with team members to maintain a smooth workflow during busy hours.
  • Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
  • Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
  • Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
  • Prepared and served hot and cold sandwiches based on customer preferences.
  • Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
  • Trained new employees on company policies and procedures, contributing to overall team performance and growth.
  • Resolved customer complaints professionally, maintaining positive relationships and promoting repeat business.
  • Promoted hygiene practices within the team by consistently following food safety guidelines and regulations.
  • Prepared and presented food in compliance with health and safety guidelines.
  • Restocked and rotated stock in display case to mitigate stock loss.
  • Operated manual and electric appliances to peel, slice, and trim food.
  • Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
  • Trained team members to prepare sandwiches and other items according to instructions.
  • Shared information with customers about menu items, preparation methods, and ingredients.
  • Built rapport with regular customers by remembering their names and preferred orders, fostering a welcoming environment.
  • Executed sandwich artistry duties with very low occurrence of errors.
  • Developed proficiency in preparing various sandwich types, meeting diverse customer preferences and dietary needs.
  • Consistently met daily sales targets through upselling techniques such as suggesting add-ons or meal deals to customers.
  • Assisted in inventory management, ordering necessary supplies to prevent shortages and reduce waste.
  • Enhanced customer experience by crafting custom sandwich orders to meet diverse dietary preferences.
  • Maintained up-to-date knowledge of food safety regulations, ensuring compliance and protecting customers.
  • Assisted in maintaining up-to-date product knowledge by staying current with recipe changes, ingredient sourcing updates, and nutritional information updates.
  • Trained new employees in sandwich preparation and customer service excellence, raising team performance.
  • Fostered positive team environment, leading to higher staff satisfaction and lower turnover.
  • Streamlined sandwich-making process to reduce wait times for customers.
  • Collaborated with management to address customer feedback, improving overall satisfaction.
  • Increased repeat customer visits by providing friendly and engaging service.
  • Participated in community events, representing brand positively and increasing local awareness.
  • Developed system for tracking most requested sandwich combinations, guiding inventory purchasing decisions.
  • Customized orders to accommodate special requests, enhancing customer loyalty.
  • Managed inventory levels, ensuring fresh ingredients were always available for menu items.
  • Assisted in menu development, introducing popular items that became customer favorites.
  • Engaged with customers to gather feedback, using insights to refine service and offerings.
  • Optimized food storage procedures, minimizing waste and reducing costs.
  • Improved order efficiency with speed and accuracy in sandwich assembly during peak hours.
  • Implemented creative sandwich specials, attracting more customers and boosting sales.
  • Maintained clean and sanitary work station, contributing to hygienic dining environment.
  • Conducted regular quality checks for ingredients, maintaining high standard of products offered.
  • Operated cash register and handled transactions accurately, ensuring smooth checkout process.
  • Balanced multiple tasks during busy periods, ensuring all customers received prompt and attentive service.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Accurately operated cash register to process customer payments.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Prepared salads, soups and sandwiches for customers.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Prepared recipe ingredients by washing, peeling, cutting, and measuring.
  • Replenished serving stations with fresh food and cleaned up spills.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
  • Reconciled receipt totals, cash and credit payments to address shortages.
  • Filled out daily shift log to record amount of food prepared, used and leftover.
  • Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Documented customer orders and conveyed special requests to kitchen staff.
  • Observed customer purchases in line and differentiated between standard portions.
  • Backed up servers by setting up trays and completing some food deliveries.
  • Delivered exceptional service as illustrated through multiple positive Yelp reviews.
  • Completed milkshakes and ice cream desserts for customers.
  • Brewed coffee and tea and changed out drink station syrups.
  • Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
  • Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.

Education

High School Diploma -

Pershing County High School
Lovelock, NV
06-2024

Skills

  • Customer service
  • Multitasking and organization
  • Clear communication
  • Cash handling
  • Cleaning and sanitizing
  • Safe food handling
  • Food preparation
  • Heavy lifting
  • Learning agility
  • Safety
  • Valid Driver's license
  • Performance improvement
  • Supplies monitoring and restocking
  • Cooking
  • Food running
  • Health code compliance
  • Inventory counts
  • Interactive communication skills

Timeline

Crew Member

Tracy Rucker
08.2025 - Current

Sandwich Artist

Tami Moore
10.2023 - 08.2024

High School Diploma -

Pershing County High School

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