Empathetic and compassionate counselor in training known for building rapport and a positive therapeutic relationship with clients, maintaining comfort and monitoring progress during sessions. Comfortably collects information from clients from a holistic approach. Advanced observational and analytical skills of clients' mental state using effective counseling skills.
Overview
4
4
years of professional experience
Work History
Counseling Intern
LifeStance Health
Kennesaw, GA
01.2024 - Current
Reviewed client charts to assess proper needs and treatment plans for clients.
Maintained a advanced level of client confidentiality to obey all federal and company regulations.
Provided counseling to clients to assist in understanding, processing, and overcoming personal, social and behavioral problems.
Used AdvancedMD electronic health record software to protect client information, record session summaries into the system and provide updates when appropriate.
Provided crisis and emergency intervention support when necessary, ensuring the safety of high-risk clients during stressful situations.
Front Office Coordinator
LifeStance Health
Johns Creek, GA
03.2023 - 01.2024
Assisted clients by preemptively addressing concerns or complaints with professionalism and empathy.
Safely took care of financial transactions responsibly, collecting copayments and processing payments with professionalism.
Completed administrative tasks such as filing, cleaning, and managing documents to maintain an organized office environment.
Overseen high call volumes effectively, addressing client requests and resolving issues promptly.
Developed meaningful relationships with clients, provided empathy, and assistance throughout their visit.
Account Executive
Soliant
Peachtree Corners, GA
11.2021 - 03.2023
Provided outstanding customer service, addressing client issues punctually and effectively to ensure persistent loyalty.
Managed multiple accounts concurrently while maintaining organization and multi-tasking efficiently.
Qualified leads, built strong relationships and completed sales strategies to develop new business.
Exceeded sales metrics and goals reliably by identifying new business opportunities and creating solutions for clients.
Emergency Medical Technician
Amerimed EMS
Savannah, GA
07.2021 - 11.2021
Improved patient care by efficiently assessing and prioritizing medical emergencies in crisis situations.
Improved patient outcomes by administering appropriate treatments based on thorough assessments of vital signs, physical conditions, and medical histories.
Improved skills and knowledge through regular training sessions, workshops, conferences, and staying updated on ethical standard of practice.
Maintained levelheadedness and efficiency in crisis situations, effectively staying calm and prioritizing patients to save lives and provide advanced medical care.
Firefighter/EMT-Basic
Chatham Emergency Services
Savannah, GA
07.2020 - 07.2021
Performed CPR and first aid as needed to save lives and assist medical personnel.
Responded to emergency medical calls to assist patients who are in crisis.
Teamed with other firefighters for advanced completion of firefighting tactics and techniques, reducing property damage and loss of life.
Drove and operated fire engines, water tenders, ladders, and service vehicles to aid in rescue operations.
Operated fire hoses, hydrants and extinguishers to prevent fire from spreading.
Developed and demonstrated effective leadership skills while serving the community, adapting a workplace of collaboration and professionalism within the department.
Student Worker
Piedmont College
Demorest, GA
08.2016 - 05.2020
Sports Photographer for Assistant Director of Athletic Communications
Social Media Manager for Piedmont University Cross Country/Track Team
Photographer & Writer for Piedmont University Newspaper.
Education
Master of Arts - Clinical Mental Health Counseling
Liberty University
Lynchburg, VA
12.2024
Bachelor of Arts - Mass Communications
Piedmont College
Demorest, GA
05.2020
Skills
Behavioral Interventions
Patient Assessments
Counseling techniques
Family and patient education
Crisis Intervention
Patient Intake
Treatment Plan Development
Treatment Planning
Emotional development
Case Notes
Coping Methods
File and Record Keeping
Individual Counseling
Timeline
Counseling Intern
LifeStance Health
01.2024 - Current
Front Office Coordinator
LifeStance Health
03.2023 - 01.2024
Account Executive
Soliant
11.2021 - 03.2023
Emergency Medical Technician
Amerimed EMS
07.2021 - 11.2021
Firefighter/EMT-Basic
Chatham Emergency Services
07.2020 - 07.2021
Student Worker
Piedmont College
08.2016 - 05.2020
Master of Arts - Clinical Mental Health Counseling