Summary
Overview
Work History
Education
Skills
Timeline
Receptionist
Bryce Griggs

Bryce Griggs

Counselor in Training
Cumming,GA

Summary

Empathetic and compassionate counselor in training known for building rapport and a positive therapeutic relationship with clients, maintaining comfort and monitoring progress during sessions. Comfortably collects information from clients from a holistic approach. Advanced observational and analytical skills of clients' mental state using effective counseling skills.

Overview

4
4
years of professional experience

Work History

Counseling Intern

LifeStance Health
01.2024 - Current
  • Reviewed client charts to assess proper needs and treatment plans for clients.
  • Maintained a advanced level of client confidentiality to obey all federal and company regulations.
  • Provided counseling to clients to assist in understanding, processing, and overcoming personal, social and behavioral problems.
  • Used AdvancedMD electronic health record software to protect client information, record session summaries into the system and provide updates when appropriate.
  • Provided crisis and emergency intervention support when necessary, ensuring the safety of high-risk clients during stressful situations.

Front Office Coordinator

LifeStance Health
03.2023 - 01.2024
  • Assisted clients by preemptively addressing concerns or complaints with professionalism and empathy.
  • Safely took care of financial transactions responsibly, collecting copayments and processing payments with professionalism.
  • Completed administrative tasks such as filing, cleaning, and managing documents to maintain an organized office environment.
  • Overseen high call volumes effectively, addressing client requests and resolving issues promptly.
  • Developed meaningful relationships with clients, provided empathy, and assistance throughout their visit.

Account Executive

Soliant
11.2021 - 03.2023
  • Provided outstanding customer service, addressing client issues punctually and effectively to ensure persistent loyalty.
  • Managed multiple accounts concurrently while maintaining organization and multi-tasking efficiently.
  • Qualified leads, built strong relationships and completed sales strategies to develop new business.
  • Exceeded sales metrics and goals reliably by identifying new business opportunities and creating solutions for clients.

Emergency Medical Technician

Amerimed EMS
07.2021 - 11.2021
  • Improved patient care by efficiently assessing and prioritizing medical emergencies in crisis situations.
  • Improved patient outcomes by administering appropriate treatments based on thorough assessments of vital signs, physical conditions, and medical histories.
  • Improved skills and knowledge through regular training sessions, workshops, conferences, and staying updated on ethical standard of practice.
  • Maintained levelheadedness and efficiency in crisis situations, effectively staying calm and prioritizing patients to save lives and provide advanced medical care.

Firefighter/EMT-Basic

Chatham Emergency Services
07.2020 - 07.2021
  • Performed CPR and first aid as needed to save lives and assist medical personnel.
  • Responded to emergency medical calls to assist patients who are in crisis.
  • Teamed with other firefighters for advanced completion of firefighting tactics and techniques, reducing property damage and loss of life.
  • Drove and operated fire engines, water tenders, ladders, and service vehicles to aid in rescue operations.
  • Operated fire hoses, hydrants and extinguishers to prevent fire from spreading.
  • Developed and demonstrated effective leadership skills while serving the community, adapting a workplace of collaboration and professionalism within the department.

Student Worker

Piedmont College
08.2016 - 05.2020
  • Sports Photographer for Assistant Director of Athletic Communications
  • Social Media Manager for Piedmont University Cross Country/Track Team
  • Photographer & Writer for Piedmont University Newspaper.

Education

Master of Arts - Clinical Mental Health Counseling

Liberty University
Lynchburg, VA
12.2024

Bachelor of Arts - Mass Communications

Piedmont College
Demorest, GA
05.2020

Skills

  • Behavioral Interventions
  • Patient Assessments
  • Counseling techniques
  • Family and patient education
  • Crisis Intervention
  • Patient Intake
  • Treatment Plan Development
  • Treatment Planning
  • Emotional development
  • Case Notes
  • Coping Methods
  • File and Record Keeping
  • Individual Counseling

Timeline

Counseling Intern

LifeStance Health
01.2024 - Current

Front Office Coordinator

LifeStance Health
03.2023 - 01.2024

Account Executive

Soliant
11.2021 - 03.2023

Emergency Medical Technician

Amerimed EMS
07.2021 - 11.2021

Firefighter/EMT-Basic

Chatham Emergency Services
07.2020 - 07.2021

Student Worker

Piedmont College
08.2016 - 05.2020

Master of Arts - Clinical Mental Health Counseling

Liberty University

Bachelor of Arts - Mass Communications

Piedmont College
Bryce GriggsCounselor in Training