Bryce Hall
Conroe
Summary
Dynamic sales professional with a proven track record at Henson Ford, excelling in customer relationship management and sales strategy development. Adept at generating new business opportunities and enhancing customer satisfaction through effective problem-solving and personalized service. Recognized for building strong client relationships and driving sales growth through innovative techniques.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Salesperson
Henson Ford
Madisonville
02.2025 - 08.2025
- Resolved customer complaints promptly and efficiently.
- Maintained accurate records of customer interactions and transactions.
- Generated new business opportunities through cold calling campaigns.
- Performed regular follow-ups with clients to ensure satisfaction with purchases.
- Analyzed customer feedback to identify areas of improvement in product offerings.
- Monitored inventory levels and placed orders as needed.
- Assisted customers in selecting appropriate products or services for their needs.
- Advised customers on the latest product features and benefits.
- Collaborated with team members to develop effective sales plans.
- Developed and implemented strategies to meet sales quotas.
- Provided personalized service to build relationships with customers.
- Placed orders and answered customer questions in-person, through email, and over phone to maximize customer service.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
Auto Glass Technician
Safelite Auto Glass
Bryan
02.2022 - 07.2024
- Maintained cleanliness of workspace throughout each shift.
- Repaired minor scratches in auto glass surfaces as needed.
- Communicated effectively with co-workers regarding progress on projects.
- Educated customers on proper care and maintenance of their car's windows and windshields post-installation.
- Inspected and measured vehicles for glass replacement.
- Removed any old sealant from the vehicle before installing a new windshield.
- Tested newly installed windows for functionality and security.
- Attached moldings, clips, and weather stripping to ensure proper fitment of the glass.
- Performed windshield repair or replacement on cars, trucks, and other motor vehicles.
- Cleaned existing auto glass prior to installation of new window and windshields.
- Assisted with inventory management by stocking shelves with items needed for repairs and replacements.
- Utilized vacuum systems to remove broken pieces of glass from interior areas of vehicles.
- Demonstrated safe use of hand tools when removing old windshields and windows from vehicles.
- Checked all windows for water leaks after installation was complete.
- Provided customer service by answering questions about services offered and estimated times for completion of work.
- Prepared work areas, applied priming compounds and monitored curing process after installations.
- Prepared work orders, set up and updated accounts and closed out service tickets.
- Set up and updated customer accounts and closed out service tickets after job completion.
- Received and submitted payments for work.
- Discussed products, services and accessories with clients.
- Repaired and installed different types of automobile glass in various makes and models.
Business Consultant
FedEx
Bryan
06.2020 - 01.2022
- Coached employees on best practices in order to improve their job performance.
- Drafted reports summarizing findings from analyses completed during consulting engagements.
- Collaborated with cross-functional teams to ensure successful project execution.
- Prepared and presented reports to executive teams, highlighting key findings and recommendations.
- Assisted in talent acquisition and organizational design to build high-performing teams.
- Worked closely with human resources to support employee management and organizational planning.
- Maintained positive working relationship with fellow staff and management.
- Assessed company operations for compliance with safety standards.
Line Boss
ProPetro Services
Midland
12.2018 - 02.2020
- Monitored the performance of line workers to ensure quality standards were met.
- Developed strategies to reduce wastefulness in production activities.
- Reported any potential problems encountered during the manufacturing process immediately to management.
- Conducted regular meetings with employees to discuss their job performance, areas for improvement, and other related topics.
- Maintained accurate records of employee attendance, labor costs, and inventory levels.
- Implemented process improvements to streamline workflow processes on the assembly line.
- Generated daily reports detailing current status of projects under development.
- Assisted with training new hires on proper safety protocols, equipment operation, and work instructions.
- Ordered necessary parts and materials required for assembly operations in a timely manner.
- Audited finished products prior to shipment according to customer requirements.
- Provided guidance and direction to line personnel in order to optimize efficiency and productivity.
- Resolved conflicts between team members in a professional manner while maintaining company policies and procedures.
Maintenance Supervisor
Bucees
Madisonville
06.2013 - 02.2018
- Analyzed current procedures used by technicians during repairs and installations, making recommendations for improvements where applicable.
- Monitored and evaluated the performance of personnel in the maintenance department, providing guidance and coaching when necessary.
- Conducted regular inspections of all equipment in the facility to identify any potential problems before they became serious issues.
- Ordered replacement parts as required to keep machines running efficiently.
- Implemented new technologies that improved overall operational efficiencies within the department.
- Developed and implemented safety procedures to ensure compliance with OSHA regulations.
- Ensured that safety regulations were followed by employees while performing maintenance tasks.
- Supervised technicians on repair and installation of machines or systems according to manufacturer's specifications.
- Developed and implemented a comprehensive preventive maintenance program for all production machinery.
- Coordinated emergency repairs as needed in order to minimize disruption in production schedules.
- Assisted in training new hires on proper operation and maintenance techniques for various types of machinery.
- Delegated daily tasks to employees to manage resources and meet deadlines.
- Maintained clear and safe workspace areas to meet OSHA standards.
Sales Clerk
Walmart
Madisonville
03.2009 - 05.2013
- Handled money, checks, credit cards, gift cards, returns and other forms of payments in accordance with established procedures.
- Assisted customers over the phone with orders, product information, tracking numbers.
- Greeted customers and responded to inquiries in a professional manner.
- Provided excellent customer service by assisting customers with product selection, answers to questions, and handling complaints or issues.
- Identified opportunities to increase sales through cross-selling techniques.
- Performed price checks for items requested by customers when needed.
- Provided product recommendations based on customer needs.
- Prepared merchandise for shipment according to company policy ensuring correct packing materials were used.
- Stocked shelves with merchandise ensuring adequate inventory levels were maintained.
- Resolved conflicts between customers and staff members professionally while maintaining composure during difficult situations.
- Followed up on customer requests or concerns in a timely manner.
- Adhered to company guidelines for cash register operations including proper opening and closing procedures.
- Organized backroom stock areas as well as kept up with organization of front end display area.
- Ensured that promotional materials were adequately stocked at all times.
- Greeted customers upon entrance and handled cash and credit transactions.
- Delivered high-quality customer service through deep commitment to knowledge and performance.
- Assessed floor displays to restock merchandise.
Education
High School Diploma -
Killeen High School
Killeen, TX06-2011
Skills
- Customer relationship management
- Sales strategies
- Product knowledge
- Inventory management
- Cold calling
- Business analysis
- Team collaboration
- Problem solving
- Territory management
- Sales process
- Relationship building
- Business development
- Customer service
- Needs analysis
- Performance tracking
- Customer retention
- Sales strategy development
- Customer relationship building
Affiliations
- Musician (keyboard player)
- Cook and baker
Certification
- I received my (Texas) General lines-Life, Accident, and Health insurance license on 3/29/2024. License# 3154553
- In March of 2025 I received my certificate of training to sell Ford products
Languages
English
Professional
References
References available upon request.
Timeline
Salesperson
Henson Ford
02.2025 - 08.2025
Auto Glass Technician
Safelite Auto Glass
02.2022 - 07.2024
Business Consultant
FedEx
06.2020 - 01.2022
Line Boss
ProPetro Services
12.2018 - 02.2020
Maintenance Supervisor
Bucees
06.2013 - 02.2018
Sales Clerk
Walmart
03.2009 - 05.2013
High School Diploma -
Killeen High School
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