Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Bryce Hayes

Bryce Hayes

Charlotte,NC

Summary

Outgoing and experienced individual seeking a flight attendant position. Where I can apply my customer service and communication skills to create pleasant traveling experiences for travelers. Poised, personable and dedicated to team-driven environment. Known for excellent customer relations and welcoming attitude.

Overview

23
23
years of professional experience
1
1
Certificate

Work History

HR Associate

FINRA
10.2022 - Current
  • Scheduling and Coordinating
  • HR coordinator that applies my knowledge to the workplace by using principles used in HR settings
  • Good problem-solving and decision-making skills with a strong understanding of employee relationships
  • Schedule appointments and manage calendars for various departments and staff members
  • Coordinate meetings and ensure all necessary parties are invited and prepared
  • Resolve scheduling conflicts in a professional and efficient manner
  • Provide administrative support as needed to ensure efficient and effective scheduling procedures
  • Monitor and adjust schedules as needed to accommodate changes or unexpected events
  • Communicate schedule changes to relevant parties in a timely manner
  • Ensure all appointments are properly documented and recorded in company database
  • Collaborate with other departments to ensure schedules align with overall company goals

Public Records Researcher

07.2021 - 01.2022
  • A diligent legal professional with over sixteen years of experience as a Public Records Researcher
  • Skilled in fulfilling legal research needs and an in-depth understanding of researching and administrative support as needed to ensure efficient and analyzing property records
  • Possess an excellent attention to detail and knowledge of how to access records to obtain information
  • Innovative quick learner with the proven ability to adapt quickly to challenges
  • Strong interpersonal skills, having dealt with diverse populations
  • Proven ability to prioritize tasks and produce within a demanding work environment
  • Assesses data from various databases and information systems to check for inconsistencies related to the applicant's background, financial information, possible criminal history, etc
  • Analyzes findings and prepares summary reports with appropriate documentation to support recommendations for the applicant
  • Developed effective report writing techniques to prepare clear, accurate and comprehensive reports
  • Strong communication skills and techniques conducted interviews and investigations to ensure extensive information is provided on background
  • Utilized research skills, statistical analysis, and data collection technique to ensure complete and accurate information
  • Operate electronic information systems to access data and prepare reports
  • Developed effective report writing techniques to prepare clear, accurate and comprehensive reports
  • Analyze documents for purpose of property transfer, review fee sheet printouts, recorded documents, and microfilmed copies
  • Answer phone calls with courtesy, great public speaking and oral communication, research and verify that legal descriptions on documents
  • Review all deeds recorded in the recorder's office, data entry on all deeds transferring title, legal descriptions, and questions they have regarding proper title transfers
  • Extensive record and log keeping, also maintain permanent files
  • Answer phone calls, daily deposits, and processing purchase orders.

Office Associate/Customer Lead

Food Lion
12.2018 - 05.2021
  • Empathetic professional with excellent communication, interpersonal, and organizational skills utilized to establish a good working relationship with executives and employees as part of a cross-functional team
  • Responsible for providing successful operation of cash management and administrative activities to ensure the delivery of high-quality service and achieve customer satisfaction as well as retention
  • Ensured superior customer experience by addressing customer concerns, demonstrating empathy, and providing innovative solutions to all escalated issues, simultaneously verifying accuracy as well as efficiency of each order
  • Efficiently provided exceptional customer service, concurrently processing money orders, fulfilling western union requests, and managing all customer complaints and requests
  • Responsible for all monetary functions in the office, including administrative activities, cash flow management, and account reconciliation
  • Utilized GAAP (General Accepted Accounting Principles) to review financial statements and adequately evaluate the company
  • Actively supervised and managed team members to enhance productivity and increase the overall performance within the organization
  • Provided backup for the pricing coordinator, concurrently handling signage for displays during the price change process, replacing price tags for all departments, and scanning all tags as well as products to ensure accuracy
  • Performed personal shopping duties for Food Lion to Go

Relocation Manager

SafeHaven Security Services Inc
07.2018 - 12.2018

Research Analyst

American City Business Journal
07.2017 - 06.2018
  • Goal-driven individual responsible for new business development while being proficient in balancing time between projects and crisis-response initiatives
  • Demonstrated a proven track of excelling in a collaborative environment while engaging in continuous improvement of communication practices
  • Strategic leader with outstanding problem-solving skills utilized to collect, examine, and evaluate the data to find patterns and identify as well as reveal business opportunities
  • Recognized for working across business units to deliver a solid background in business and process improvements, budget and financial analysis, and reporting as well as communications activities
  • Displayed strong analytical thinking, decision-making, and problem-solving skills while ensuring timely and adequate completion of all assigned tasks
  • Adaptable to high-urgency exercises and situations while meeting aggressive deadlines in a fast-paced environment
  • Responsible for the collection, editing, and delivery of ACBJ's public records data prepared weekly for 40 newsrooms throughout the country
  • Researched and collected bankruptcy filings from the US PACER system to properly solve escalated issues
  • Performed additional research to obtain and clarify public records in support of weekly records files as well as one-off projects for ACBJ newsrooms as needed

Court Researcher/Title Examiner

Dogwood Research Inc
05.2001 - 05.2017
  • Of the company responsible for researching criminal history files to provide individual felony and misdemeanor data to a variety of clients
  • Regularly collaborated with employment screening organizations, demonstrating efficiency in submitting results within 48 hours of the request
  • A diligent legal professional with over 15 years of experience in the role of a title examiner, skilled in fulfilling legal research needs and providing expert case management support
  • Successfully identified specific requirements for preliminary title reports, prepared disclosures for approving title insurance, and ordered property inspections to guarantee adherence to rules as well as regulations
  • Demonstrated exceptional detail-oriented skills and deep knowledge of regulatory compliance standards, successfully presenting findings in concisely written reports
  • Proficiently engaged in identifying prospective clients and cold calling of pre-employment screening companies
  • Obtained real estate records and provided document retrieval services for home warranty company clients
  • Acquired various types of public records information requested by a wide array of clients
  • Developed and maintained close, strong, lasting, and mutually beneficial business relationships with clients by providing guaranteed accuracy and utmost discretion in handling all relevant tasks

Education

Bachelor of Science - Family and Consumer Sciences

University of Georgia
Athens, GA
1999

Skills

  • Organizational skills
  • Detail-oriented
  • Problem-solving skills
  • Self-starter
  • Time management
  • Communication skills
  • Sorting and Labeling
  • Staff Training
  • Conflict Management

Certification

Real Estate Title Abstracting Course, E-Learning Concepts, LLC 2020 Real Estate Title Search Course, the Title Search Company 2012

Timeline

HR Associate

FINRA
10.2022 - Current

Public Records Researcher

07.2021 - 01.2022

Office Associate/Customer Lead

Food Lion
12.2018 - 05.2021

Relocation Manager

SafeHaven Security Services Inc
07.2018 - 12.2018

Research Analyst

American City Business Journal
07.2017 - 06.2018

Court Researcher/Title Examiner

Dogwood Research Inc
05.2001 - 05.2017

Bachelor of Science - Family and Consumer Sciences

University of Georgia

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Bryce Hayes