Bryce Hendry
Easton,PA
Summary
Experienced customer service professional bringing eight years of coordinating shipments, collaborating with freight carriers and managing customer needs. Meticulous, resilient and flexible in handling diverse issues.
Overview
13
13
years of professional experience
Work History
Shipping & Logistics Coordinator
Penn Engineering
Danboro, PA
02.2015 - Current
- Handle foreign shipments
- Schedule freight through customer portals
- Manage warehouse (inventory issues, cycle counts)
- Proficient use of JDE and Microsoft Office
- Assist in managing small team of employees
- Interact with sales department on daily basis to get out customer orders
Cold Forming Water Spider
Penn Engineering
Danboro, PA
10.2013 - 02.2015
- Forklift Operator
- Load / unload trucks
- Load machines with wire
Customer Service Team Lead
Kmart
Easton, PA
06.2013 - 10.2013
- Managed small team of employees at front end of store
- Ran service desk
Sales Associate
Kmart
Easton, PA
04.2011 - 06.2013
- Assisted customers on sales floor
Education
No Degree - Business Management
Northampton Community College
Bethlehem, PAHigh School Diploma -
Easton Area High School
Easton, PA06.2010
Skills
- Problem-Solving
- Inventory Control
- Computer-Based Inventory System
- Shipping Documentation
- Customer Service
- Inventory Management Procedures
- Decision-Making
- International Shipments
- Coaching and Mentoring
Timeline
Shipping & Logistics Coordinator
Penn Engineering
02.2015 - Current
Cold Forming Water Spider
Penn Engineering
10.2013 - 02.2015
Customer Service Team Lead
Kmart
06.2013 - 10.2013
Sales Associate
Kmart
04.2011 - 06.2013
No Degree - Business Management
Northampton Community College
High School Diploma -
Easton Area High School