Bryce Herring

Account Manager responsible for maintaining retailer relationships, coordinating promotions, and ensuring smooth execution across multiple grocery accounts in the Chicago area.

• Managed a $2.5M portfolio across 37 retail locations, overseeing account health, vendor relations, and promotional execution.
• Increased sales volume by 24% from Q2 to Q4 by expanding SKU coverage by 300+ items, aligning assortment with store-level demand.
• Reduced refund rate by 15% by implementing a system to proactively match high-frequency orders with warehouse inventory, minimizing out-of-stock deliveries.
• Collaborated with suppliers and brokers to execute seasonal promotions and ensure planogram and tag compliance across all accounts.

Managed a portfolio of 1,600+ healthcare clients; exceeded monthly quotas with 119% attainment.

• Handled over 1,500 interactions/month using Salesforce and CRM platforms to enhance service quality.
• Tracked client KPIs and implemented service improvements based on performance trends.

• Conducted business analysis on operational, marketing, and fundraising strategies for a nonprofit.
• Identified and resolved 60+ performance gaps using data-driven research and donor behavior insights.

• Improved care delivery, reducing discharge times by 20% through data-informed process improvements.
• Restructured onboarding, accelerating new nurse readiness by 65% across six months.
• Supported medical budgeting and compliance in line with federal healthcare regulations.

• Led SEO and conversion strategies, boosting web traffic by 200% and sales by 30% YoY.
• Audited website and marketing performance bi-weekly, tripling conversion rate in 2 quarters.

• Directed team of 5, ensuring medical, training, and readiness compliance for deployment.
• Maintained 100% operational readiness under strict performance standards.