BRYCE HILL GRIFFIN
Winston-salem
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
14
14
years of professional experience
Work History
Key Account Manager
MDI Traffic Control Products
03.2021 - Current
- Oversee South Atlantic U.S. territory (12 states); grew sales from $2.6M to 3.2M (2023-2024) on pace to reach $4.5M-$5M in revenue in 2025.
- Created sales forecasts to target daily, monthly and yearly objectives.
- Built and maintained strong client relationships to drive business growth.
- Developed and delivered presentations to key customers to position products and services.
Area Sales Manager
Portwest
12.2018 - Current
- Manage a customer base of 200+ distributors. Form, cultivate, and execute relationships with business owners, purchasers, & sales representatives to promote our brand. All admin responsibilities. Grew the territory 106% my first year, 2019. 67% growth in 2020.
- Reported sales activity, generated sales quotations, and proposals and maintained customer contact database to achieve sales objectives and quota.
- Established strong relationships with major accounts and key decision-makers to increase sales in designated territory.
Outside Sales Representative
Fastenal
03.2017 - 12.2018
- Oversaw all aspects of sales, customer service, purchasing, & logistics. Conducted 10-16 daily sales calls to grow sales & customer base. Ranked #12 in sales out of 134 regional OSR’s for September 2018. Grew consistently at 60%-80% in comparison to previous years monthly numbers.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Established new accounts through cold calling and personal visits to potential customers.
Product Handling Assistant Manager
Fastenal
01.2014 - 03.2017
- Facilitated the movement of approximately 25 million dollars worth of inventory in Fastenal’s Mid Atlantic Distribution Center. Oversaw a team of 12-15 employees with 3 of those being full time leads. Secondary responsibilities also included overseeing 4 part time picking employees.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Conducted performance evaluations and provided constructive feedback to employees.
Shipping Specialist
Fastenal
01.2012 - 01.2014
- Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
- Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
- Inspected merchandise and sent damaged pieces for repair before shipment.
Education
High School -
Thomas McKean High School
05.2011
Skills
- Territory management
- Sales pipeline management
- Key account management
- Sales negotiations
- Client relationship building
- Relationship selling
Timeline
Key Account Manager
MDI Traffic Control Products
03.2021 - Current
Area Sales Manager
Portwest
12.2018 - Current
Outside Sales Representative
Fastenal
03.2017 - 12.2018
Product Handling Assistant Manager
Fastenal
01.2014 - 03.2017
Shipping Specialist
Fastenal
01.2012 - 01.2014
High School -
Thomas McKean High School