Bryce Holman
Parts Manager
Pryor,OK
Summary
Professional Parts Department Manager with many years of sales and service success for automotive dealers. Expert at managing parts inventory to satisfaction of customers, service department, and dealer accountant. Gifted leader and staff developer with parts teams that consistently exceed expectations.
Reliable professional trained in shipping and receiving. Accomplished in handling fast-paced work with professionalism and minimizing discrepancies by meticulously reviewing errors. Quick learner with excellent technical abilities.
Focused Store Manager versed in all aspects of running retail establishment, including opening and closing procedures, banking, merchandising and recruiting. Keeps operations efficient, productive and on-track to consistently meet and exceed expectations. Sales expert with unparalleled communication and relationship-building talents.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
13
13
years of professional experience
Work History
Parts Manager
Patriot CDJR
Pryor, Oklahoma
04.2021 - 11.2024
- Managed inventory, ordered parts and recorded parts transactions through dealer management system software and trained other team members to use software proficiently.
- Advised retail, wholesale and internal automotive parts customers in parts selection, immediately expedited out-of-stock parts and supplied parts to requestors promptly.
- Checked in ordered parts systematically upon arrival, immediately contacted ordering party and accounted for parts in physical space and computerized database.
- Reviewed body shop estimates, verified correctly identified parts and confirmed that pricing matched estimates supplied to customers.
- Alerted customers to companion part requirements and specials, exposed customers to full product line and patiently explained parts use and installation when asked.
- Prioritized and maintained high-volume of fast-paced parts inquiries and orders, kept meticulous records and met or exceeded sales goals in 90% of reporting months.
- Received and stocked incoming merchandise, arranging items in correct locations.
- Answered inquiries, resolved problems and finalized parts sales at counter and by telephone.
- Reviewed catalogs and computer databases to search and locate correct parts for customer vehicles according to make, model and year.
- Operated point of sales and parts lookup computer systems.
- Received, examined and reshelved returned parts.
- Kept sales and counter areas organized and clean to give positive first impression to visitors and customers.
- Opened crates to replenish stocked items in proper aisles.
- Placed inventory numbers on parts to properly identify items for counter associates.
- Finalized sales receipts, contracts, logs and other documentation regarding parts sales and service appointments.
- Performed quality control inspections on parts and packaged parts for delivery or sale.
- Coordinated and executed daily parts deliveries to local businesses.
- Assisted with cycle counting for inventory control.
- Followed standards of care and compliance per company and legal requirements.
- Managed employee schedules and daily assignments.
- Gathered pertinent information to place orders for commercial department, customers and industrial mechanics.
- Communicated product expertise and department process improvements to meet organizational goals.
- Developed and maintained positive working relationships with vendors.
- Organized and monitored inventory levels of parts, tools, and supplies.
- Analyzed pricing trends to optimize cost savings.
- Prepared documents for ordering parts, supplies, and equipment.
- Coordinated delivery schedules for incoming orders.
- Maintained records of all orders placed, received, and shipped.
- Ensured accuracy in order processing and invoicing procedures.
- Provided technical advice on the selection of replacement parts.
- Conducted monthly audits of inventory control systems.
- Created reports to track inventory usage and performance metrics.
Commercial Parts Professional/Store Manager
Advance Auto Parts
Pryor, OK
04.2017 - 04.2021
- Assisted over thousands of customers weekly in finding parts for individual needs.
- Examined parts for defects and exchanged defective parts with manufacturer representative to maintain high quality standards and customer satisfaction.
- Took inventory of stock and replenished with current merchandise from established vendors to maintain adequate supply levels for expected demand
- Kept parts neatly stacked and ready for purchase to boost sales.
- Collaborated with others to discuss new community outreach opportunities.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Maintained updated product knowledge through training and personal experience.
- Handled all delegated tasks, including those with teammates and corporate management.
- Received and delivered domestic parts and specialty parts to customers across the NorthEast Oklahoma area.
- Took hundreds of orders per week worth combined total of $60,000 over telephone, in person and through email.
- Maintained and updated a database of parts inventory.
- Ensured orders were placed in a timely manner to meet customer needs.
- Performed quality assurance checks on all incoming parts shipments.
- Conducted research on product specifications, pricing, and availability.
- Provided technical support to customers with inquiries about parts and services.
- Organized promotional events such as trade shows and open houses.
- Monitored competitor activities including product launches, promotions, and pricing strategies.
- Collaborated with engineering team to design custom components for special projects.
- Managed budgeting process for purchasing new equipment or expanding existing facilities.
- Oversaw installation of new systems designed to increase efficiency within the department.
- Received, examined and reshelved returned parts.
- Performed scheduled inventory audits per to verify accuracy and product availability.
Shipping and Receiving Manager
World Wide Steel Group
Pryor, OK
04.2016 - 04.2018
- Installed and inspected new and existing plumbing lines up to eight inches in diameter.
- Performed pipe fabrication, installation and fitting according to proper specifications.
- Cut and beveled piping using cutting torches, saws and threading machines.
- Identified and located required tools prior to starting each project.
- Coordinated schedules with various construction departments in plumbing works for new and existing buildings.
- Communicated with customers regarding recommendations on repairs, replacements and upgrades of plumbing equipment.
- Cut openings in walls and floors to accommodate pipe and pipe fittings.
- Installed and replaced water heaters, drain pipes and water supply lines.
- Installed and repaired gas lines and hot and cold water lines.
- Hoisted loads using slings, chains, shackles, hooks, cables and other rigging equipment.
- Created and submitted daily reports on progress of all plumbing projects.
- Performed emergency on-call work hours during evening, weekends and some holidays.
- Managed the receiving and shipping of all incoming and outgoing orders, ensuring accuracy in product quantity, quality and condition.
- Supervised a team of warehouse workers to ensure efficient workflow and timely completion of tasks.
- Developed inventory control systems to track stock levels, delivery times and transport costs.
- Monitored freight carriers for compliance with safety regulations and company policies.
- Negotiated shipping rates with suppliers to reduce overall transportation costs.
- Ensured that all customer orders were processed correctly and shipped on time.
- Coordinated the scheduling of deliveries with customers and vendors.
- Maintained detailed records of shipments including weight, cost, method of shipment.
- Organized storage areas within the warehouse for easy access to products when needed.
- Performed regular audits on inventory levels to ensure accuracy of records.
- Planned routes for drivers according to budget constraints and delivery deadlines.
- Resolved any issues or disputes related to shipments promptly and professionally.
Assembly Worker / Lead Burner
Energy Exchanger Company
Tulsa, OK
05.2012 - 04.2016
- Utilized equipment such as calipers and other measuring devices to create and detect faulty products with minimal failures.
- Assessed work for errors or compliance issues and made corrections and modifications when necessary.
- Followed safety procedures while working in noisy and dusty environments to operate machines and tools.
- Took on additional work assignments to assist team members with training and hot work projects.
- Performed visual final inspections and documentation prior to assembly, resulting in 100% quality of products.
- Kept workstation organized and orderly, making sure production parts, tools, test equipment and documentation were properly stored and maintained.
- Worked at fast and steady pace to meet production goals.
- Documented actions by completing production and quality forms.
- Set up and performed hand and automatic assembly operations on components, sub-assemblies and assemblies.
- Operated welding, press brake, plate rolls, angle and channel rolls and shear.
Education
First Aid CPR AED -
Heartsaver Pediatric
American Heart Association 08-2024
Parts Management 1 & 2 -
NCM Associates
Kansas City, MO06-2024
Surface Transportation of Hazardous Materials - HMT-0402
Certificate of Completion
03-2024
Vehicle Maintenance Service Level 1,2,3. -
Certificate of Completion
BG Products, Inc.10-2022
Parts Manager Mastery Level 3 - Master Service And Parts
Mopar / FCA
Stellantis02.2021
Battery Specialist - Battery Specialist
Optima Battery Specialty Group
02.2020
Automotive Sales Specialist - Automotive Mechanics
Advance Auto Group
Tulsa, OK02.2020
Oil Specialist Training -
Advance Auto Parts
Pennzoil 02-2019
Some College (No Degree) - Culinary Arts
Oklahoma State University Institute Of Technology - Okmulgee
Okmulgee, OKSkills
- Revenue generation
- Project management
- Delivery order fulfillment
- Complaint handling
- MS Office
- Organization
- Team building
- Problem resolution
- Data management
- Customer service
- Relationship building
- Preventative maintenance
- General plumbing
- Safety Management
- Light carpentry
- Safety protocols
- OSHA
- Building maintenance
- Repair work
- Battery testing
- QC
- Spare parts
- Fluid level testing
- Journeyman guidance
- Deadline-driven
- Systems maintenance and upkeep
- Parts oiling and greasing
- Generator preventive maintenance
- Motor repairs
- Available parts inventorying
- Vehicle inspections
- Problem diagnosis
Timeline
Parts Manager
Patriot CDJR
04.2021 - 11.2024
Commercial Parts Professional/Store Manager
Advance Auto Parts
04.2017 - 04.2021
Shipping and Receiving Manager
World Wide Steel Group
04.2016 - 04.2018
Assembly Worker / Lead Burner
Energy Exchanger Company
05.2012 - 04.2016
Parts Manager Mastery Level 3 - Master Service And Parts
Mopar / FCA
Battery Specialist - Battery Specialist
Optima Battery Specialty Group
Automotive Sales Specialist - Automotive Mechanics
Advance Auto Group
Some College (No Degree) - Culinary Arts
Oklahoma State University Institute Of Technology - Okmulgee
First Aid CPR AED -
Heartsaver Pediatric
Parts Management 1 & 2 -
NCM Associates
Surface Transportation of Hazardous Materials - HMT-0402
Certificate of Completion
Vehicle Maintenance Service Level 1,2,3. -
Certificate of Completion
Oil Specialist Training -
Advance Auto Parts
Additional Information
Personal Cell: 1-918-824-0597
Primary Email: bryce.holman26@gmail.com
Secondary Email: bryce_holman12@hotmail.com
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