BRYCE JOHNSON
Summerville,United States
Summary
Dedicated and experienced State Trooper with a proven track record of upholding law and order, ensuring public safety, and enforcing traffic regulations. Skilled in conducting investigations, handling emergency situations, and implementing crime prevention strategies. Possesses strong communication and interpersonal skills, able to effectively communicate with diverse populations and diffuse potentially volatile situations. Committed to serving and protecting the community with integrity, professionalism, and a steadfast dedication to upholding the laws of the state.
Diligent trooper with comprehensive experience in law enforcement and public safety. Proven ability in maintaining order, enforcing regulations, and responding to emergencies. Demonstrated expertise in criminal investigations and community outreach.
Overview
8
8
years of professional experience
1
1
Certification
Work History
State Trooper
South Carolina Department of Public Safety
Blythewood, SC
09.2020 - Current
- I serve the State of South Carolina as a State Trooper. I specifically serve the Berkeley and Charleston county area. Two of the most busiest, most demanding, and biggest counties of South Carolina. My job duties included;
- Enforced state laws and regulations by patrolling designated areas to ensure public safety and orderliness
- Conducted traffic stops, issued citations, and arrested individuals for various traffic violations and criminal activities
- Investigated accidents, collected evidence, and interviewed witnesses to determine causes and assign blame
- Provided assistance to motorists in distress, responded to emergencies, and coordinated with other law enforcement agencies as needed
- Maintained detailed records of daily activities, submitted reports, and testified in court as a credible witness
Assistant Customer Service Manager
Harris Teeter
01.2019 - 09.2020
- At Harris Teeter I held the title of Assistant Customer Manager. My job duties included;
- Supported customer service team by providing guidance, coaching, and training on best practices for handling customer inquiries and resolving issues effectively
- Assisted in developing and implementing customer service policies and procedures to improve overall customer satisfaction and streamline processes
- Conducted regular performance evaluations of customer service staff and provided feedback to enhance team performance and productivity
- Collaborated with other departments to ensure seamless communication and resolution of customer issues, resulting in improved customer retention and loyalty
- Managed escalated customer complaints and worked with team members to find quick and satisfactory resolutions, maintaining a high level of customer satisfaction
Cap Team 2 Supervisor / Department Manager
Walmart
05.2018 - 01.2019
- While at Walmart I held two important positions. Firstly I was a Cap Team 2 Supervisor then I went into Department Management to learn more about the business. My job duties included;
- Led and directed a team of Cap Team 2 associates to ensure efficient stocking and merchandising of products in the designated departments of the store
- Oversaw department operations, including inventory management, ordering, and conducting regular audits to maintain accurate stock levels
- Collaborated with store management to set and achieve department goals, such as improving sales performance and increasing overall customer satisfaction
- Conducted performance evaluations, provided feedback, and addressed any issues or conflicts within the team in a timely and effective manner
Education
Associate of Arts - Business Administration And Management
Trident Technical College
Charleston, SC08.2027
Skills
- Computer Literacy
- Customer Service
- Decision Making
- Communication
- Management
- Accounting
- Adaptability
- Leadership
- Problem Solving
- Attention to detail
- Research
- Data Analysis
- Active Listening
- Transferable
- Community engagement
- Physical fitness
- Officer safety
- Conflict de-escalation
- Public safety awareness
- Traffic enforcement
- Accident investigation
- Weapons training
- Multitasking
- Verbal and written communication
- Decision-making
Certification
- SPECIFIC SKILLS | Law Enforcement | February 2023-current This allows me to teach classes in a Law Enforcement manner
- CLASS 1 LAW ENFORCEMENT | Law Enforcement | March 2021-current Allows me to enforce the laws of South Carolina due to me completing the academy
- DMT OPERATOR | Law Enforcement | March 2021-current Allows me to use the Data Master machine, which is the machine that is used to collect breath samples from individuals who are presumed to be under the influence of alcohol
- SPEED MEASUREMENT DEVICE OPERATOR | Law Enforcement | March 2021-current Certification allows me to use radar and lidar detection devices to be able to determine the speed of vehicles
- DUI / SFST INSTRUCTOR | Law Enforcement | February 2023-current This certification took over my regular DUI Practitioner. This certification gives me the ability to practice SFSTs and gives me the ability to instruct DUI/SFST classes. With this certification I am also able to test future DUI/SFST Practitioners and sign off on them.
- CPR | September 2020-current
- FIRST AID | September 2020-current
Timeline
State Trooper
South Carolina Department of Public Safety
09.2020 - Current
Assistant Customer Service Manager
Harris Teeter
01.2019 - 09.2020
Cap Team 2 Supervisor / Department Manager
Walmart
05.2018 - 01.2019
Associate of Arts - Business Administration And Management
Trident Technical College