Bryce Klum
Bainbridge,New York
Summary
Operations and project management professional with proven experience leading high-volume, deadline-driven production workflows and cross-functional teams. Skilled in process optimization, SOP development, KPI tracking, and remote team coordination. Demonstrated ability to drive measurable business results, including record-breaking revenue achievements. Seeking a fully remote Operations Manager or Project Coordinator role.
Overview
6
6
years of professional experience
Work History
Catalog Manager
Lambrecht Auction
09.2024 - Current
- Present Lead operations across two production departments responsible for building and publishing 8–9 online auctions per month, each averaging 1,400+ items and $250,000 in revenue. Manage a team of 12 employees (cataloging and photography), overseeing hiring, training, performance management, and termination decisions.
- Oversee full production lifecycle, including workflow planning, task delegation, quality control, and final catalog delivery, ensuring deadlines and financial goals are consistently met.
- Develop and enforce project timelines, workflows, and standard operating procedures (SOPs) to improve onboarding, efficiency, accuracy, and consistency across departments.
- Monitor key performance metrics and KPIs, proactively identifying opportunities to improve operational efficiency, speed, and output
- Drive continuous process improvements, resulting in faster production cycles, fewer errors, and measurable increases in revenue and team performance.
- Utilize Microsoft Excel (formulas), Monday.com, auction and inventory management software, RingCentral, and other digital tools to track data, coordinate operations, and maintain cross-functional communication.
- Streamline Operations and prioritizing of tasks, ensuring all critical deadlines are met on time, leading to record breaking revenue, both in monthly totals and in individual auction totals.
Digital Marketing Consultant
Self-employeed
01.2022 - 07.2024
- Developed and executed digital marketing strategies to enhance brand visibility across multiple platforms.
- Analyzed campaign performance metrics to refine targeting and optimize ROI.
- Collaborated with cross-functional teams to align marketing initiatives with business objectives.
- Managed social media channels, increasing engagement through tailored content strategies.
- Managed Google page reviews and tracked metrics and KPI's top determine ad accuracy.
- Managed approximately 30 warm leads at a time, beginning with a single email or DM, and ending with a closed sale.
- Tracked lead progression using software like Trello.
High Ticket Sales Closer
Enagic
11.2019 - 12.2023
- Closed high-value sales through effective negotiation and relationship-building techniques.
- Developed customized solutions aligning products with customer needs, enhancing satisfaction and loyalty.
- Created and ran multiple ad campaigns simultaneously while tracking ad KPI's and metrics, leading to optimized ad functionality.
- Generated over $850,000 in product sales over the course of my time with the company.
- Developed personal strategies geared towards organic social media marketing and growth.
- Responsible for growth of others, and training new hires in sales closing, lead generation, organic marketing, and other sales strategies.
Education
High School Diploma -
Heritage High School
Vancouver, WA06-2009
Skills
- Operations Management
- Project Coordination
- Workflow Optimization
- Team Leadership
- Process Improvement
- KPI Tracking & Reporting
- Quality Assurance
- Remote Team Management
- Timeline & Deadline Management
Accomplishments
I manage two high-volume production departments and a team of 12, overseeing 8–9 auctions per month. My biggest accomplishments include helping the company reach its first $2M month ever, improving workflow efficiency and accuracy, and building systems like SOPs and timelines that increased speed and consistency across production.
Languages
Spanish
Professional Working
Timeline
Catalog Manager
Lambrecht Auction
09.2024 - Current
Digital Marketing Consultant
Self-employeed
01.2022 - 07.2024
High Ticket Sales Closer
Enagic
11.2019 - 12.2023
High School Diploma -
Heritage High School