Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Bryce Kulzer

Ventura,CA

Summary

Dedicated and conscientious hospitality expert with experience in diverse environments, from high end golf clubs to glamping sites throughout the United States, and most recently, immersion in the hospitality sector of Australia. Skilled in leveraging innovative ideas along with my strong communication, organizational and time management skills to deliver top-notch and meaningful guest experiences.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Hospitality Worker

Work and Travel Visa Holder
12.2023 - 07.2024
  • Traveled and worked in various hospitality and tourism settings throughout Australia
  • Served guests at a fast-paced beachside restaurant, Hurricane's Bar & Grill, while also working as a barista at a hostel on the Gold Coast
  • Worked as a bartender and led events at a popular pub in the rural town of Mendooran, New South Wales

Guest Experience Supervisor/Activities Coordinator

Under Canvas
03.2021 - 10.2023
  • Leveraged strong organizational skills to coordinate onsite events and arrange outside recreational excursions for guests
  • Fostered strong relationships with local business partners to create mutually beneficial partnerships that enhanced the overall guest experience.
  • Increased event attendance by developing strategic marketing campaigns and engaging promotional materials.

Lead Lift Operator

Stowe Mountain Resort
01.2022 - 04.2022
  • Supervised daily lift operations, ensuring timely opening and closing of designated lifts according to established schedules.
  • Shoveled snow, cleared ramps and performed other maintenance tasks to ensure safety guidelines were met.

Server and Food Expeditor

Rumfish y Vino
06.2020 - 03.2021
  • Served food and beverages promptly with focused attention to customer needs.

Catering Intern

Forest Highlands Golf Club
04.2018 - 04.2020
  • Planned and executed large events at a luxury golf club, including weddings and conferences for 50-1,500 people.
  • Presented event details and delegated logistical tasks to team members prior to all events.
  • Worked with the Director of Sales and participated in Banquet Event Order meetings to ensure all events ran smoothly and according to a defined timeline.

Front Desk Agent

Homewood Suites by Hilton
05.2017 - 01.2018
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.
  • Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.

Education

Bachelor of Science - Hotel And Restaurant Management

Northern Arizona University
Flagstaff, AZ
05.2020

Skills

  • Event Planning
  • Customer Service
  • Communication skills
  • Strategic Planning
  • Rapport and relationship building
  • Microsoft Platforms

Accomplishments

  • Launched onsite activities program for a new glamping site.
  • Negotiated contracts and increased sales for local vendors in the tourism industry.
  • Utilized my strong communication and customer service skills to increase community partnerships and client relations.
  • Created and managed inventory and budget tracking sheets through microsoft excel.

Certification

  • Certified Personal Trainer and Nutrition Coach, National Academy of Sports Medicine (NASM), 09/2022 - Present

Timeline

Hospitality Worker

Work and Travel Visa Holder
12.2023 - 07.2024

Lead Lift Operator

Stowe Mountain Resort
01.2022 - 04.2022

Guest Experience Supervisor/Activities Coordinator

Under Canvas
03.2021 - 10.2023

Server and Food Expeditor

Rumfish y Vino
06.2020 - 03.2021

Catering Intern

Forest Highlands Golf Club
04.2018 - 04.2020

Front Desk Agent

Homewood Suites by Hilton
05.2017 - 01.2018

Bachelor of Science - Hotel And Restaurant Management

Northern Arizona University
Bryce Kulzer