Bryce Kylor
Mc Connellsburg,Pennsylvania
Summary
Dynamic leader with strong customer service skills and a focus on team management. Successfully supervised daily operations while training new staff and addressing challenges proactively. Prepared to leverage expertise to elevate operational standards.
Overview
8
8
years of professional experience
Work History
Truck Wash Shift Supervisor
Blue Beacon
Breezewood, Pennsylvania
12.2020 - Current
- Supervised daily operations and ensured smooth workflow among team members.
- Assisted in training new staff on safety procedures and equipment use.
- Facilitated team meetings to discuss goals and improve performance.
- Communicated clearly with employees regarding job duties, expectations, and policies.
- Addressed any issues that arose during the shift in a proactive manner.
- Resolved customer complaints and reported issues to senior management.
- Assisted upper management with daily operations to meet standards of service and quality.
Dairy Milker
Glenn Brother;s Dairy
McConnellsburg, Pennsylvania
04.2017 - 01.2021
- Assisted in feeding and caring for dairy cattle daily.
- Operated milking machines for optimal milk extraction.
- Collaborated with team members to ensure efficient workflow.
- Cleaned and sanitized milking equipment, including pipelines, vacuum pumps, and milk storage tanks.
- Ensured that milking parlor was kept clean and free of debris at all times.
Education
Bachelor of Science - Business Administration And Management
Pennsylvania State University
Mont Alto, PA08-2024
Skills
- Effective communication
- Customer service
- Time management
- Process optimization
- Negotiation
- Training and mentoring
- Conflict resolution techniques
- Customer service management
- Performance improvement
- Goal setting
- Customer-oriented
Affiliations
- Pennsylvania State University Provost Award (Academic Scholarship)
- Pennsylvania State University Dean's List (2020-2023)
- PSUAC (Penn State University Athletics Conference) All-Academic Team (2020,2021,2022)
- PSUAC Men's Soccer Offensive Player Of The Week 2x and team captain (2021,2022)
- Blue Beacon Truck Wash Circle of Excellence (2020-2021, 2021-2022,2022-2023,2023-2024)
- Blue Beacon Truck Wash Companionship Top 10 location (2023, 2024)
Timeline
Truck Wash Shift Supervisor
Blue Beacon
12.2020 - Current
Dairy Milker
Glenn Brother;s Dairy
04.2017 - 01.2021
Bachelor of Science - Business Administration And Management
Pennsylvania State University
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