Bryce Lee Compton
Virginia Beach,VA
Overview
9
9
years of professional experience
5
5
years of post-secondary education
Work History
Welder
Norfolk Shipyard
Norfolk, VA
05.2024 - Current
- Assessing blueprints to determine appropriate specifications before adding additional adjustments to drawing plan
- Conducts measurement analyzes with rulers, calipers, and clamp pieces to align components to fit into proper spaces
- Mastery level experience with powered drills, saws, and additional tools required to cut materials to appropriate sizes
- Ability to repair machinery and other components as needed with welding pieces to fill gaps
Level III (IT) Technical Support and Analysis
VSA Resorts
Virginia Beach, VA
10.2019 - 10.2023
- Configured networks, firewalls, routers, and switches as needed to upgrade systems
- Assessed infected computers by troubleshooting, diagnosing, and completing hardware repair and installation for over 200 users resolving hardware and software issues
- Experience handling escalated issues as need to assist helpdesk users to complete installation of Avaya phone systems
- Maintained user profiles using Active Directory on the Domain Controller, network security systems, and Cisco network equipment
- Facilitated backup operations, implementing appropriate processes for disaster recovery procedures
- Responsible for capacity, storage planning, maintenance, configuration of all server/network performance
Level II (IT) Technical Support at IQVIA
Aerotek Staffing
Chesapeake, VA
01.2018 - 10.2019
- Help Desk Technical Support and hardware service for end user clients
- Responsible for the installation and support of Microsoft Office 365
- Contact and call center helpdesk for network troubleshooting
- Spearheaded telephone/network initiatives
Sales Associate
Life Protect
Norfolk, VA
04.2016 - 01.2018
- Guided clients through package selection, ensuring their demands and specifications were met
- Demonstrated empathy in situations with health and safety implications
- Upheld confidentiality while managing client’s personal information
- Recorded and verified insurance details for resource qualification
Skills
- Structural welding
- Welding
- Torch cutting
- Pipe fitting
- Data processing
- Remote support
- Network support
- Software updates
- Technical documentation
- Network testing
- Software installation
- Help desk software
- Remote system analysis
- Network infrastructure monitoring
Education
BBA - Bussines Mangement
Bryant And Stratton College
Virginia Beach, VA 08.2015 - 06.2020
Timeline
Welder
Norfolk Shipyard
05.2024 - Current
Level III (IT) Technical Support and Analysis
VSA Resorts
10.2019 - 10.2023
Level II (IT) Technical Support at IQVIA
Aerotek Staffing
01.2018 - 10.2019
Sales Associate
Life Protect
04.2016 - 01.2018
BBA - Bussines Mangement
Bryant And Stratton College
08.2015 - 06.2020
Similar Profiles
Andrew Robert HalesAndrew Robert Hales
Assistant Chief Test Engineer at Norfolk Naval ShipyardAssistant Chief Test Engineer at Norfolk Naval Shipyard
Brandon HamiltonBrandon Hamilton
Welder at Norfolk Naval ShipyardWelder at Norfolk Naval Shipyard
Leslie SandridgeLeslie Sandridge
Pipefitter Mechanic at Norfolk Naval ShipyardPipefitter Mechanic at Norfolk Naval Shipyard
Camille MagpantayCamille Magpantay
Marketing and Strategy Intern at BEANZYMarketing and Strategy Intern at BEANZY
Aminah SharrieffAminah Sharrieff
Marketing Coordinator (Contract) at Lux Events LLCMarketing Coordinator (Contract) at Lux Events LLC