Bryce Mott
Denville,NJ
Summary
Hardworking professional experienced in field and ready for challenging assignments. Reliable in completing quality work and exceeding expectations. Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.
Overview
2
2
years of professional experience
Work History
Facility Manager
LA Fitness
Randolph, NJ
06.2024 - Current
- Member engagement: Warmly greeted and checked in gym members, creating a welcoming atmosphere that encouraged a positive experience. Established strong relationships with members to enhance community engagement and retention.
- Payment processing: Efficiently processed owed payments, ensuring accuracy in transactions and maintaining up-to-date membership records. Provided excellent customer service while addressing any billing inquiries or concerns.
- Guest services: Collected fees for guest and day passes, streamlining the check-in process while ensuring compliance with facility policies. Delivered exceptional service to guests, enhancing their overall experience.
- Waiver administration: Guided members and their guests through the waiver process, ensuring all necessary documentation was completed accurately and in accordance with safety protocols.
- Facility announcements: Made timely announcements to keep members informed about classes, events, and policies, fostering a sense of community and encouraging participation.
- Facility management: Locked gym doors at closing and conducted routing clean-up to maintain a safe and inviting environment. Ensured that all areas remained orderly and welcoming for members and guests.
- Phone communication: Answered phone calls promptly and professionally, providing information about memberships, services, and facility hours. Addressed inquiries and resolved issues effectively, enhancing customer satisfaction.
- Safety compliance: Conducted pool and spa tests every two hours to monitor pH and other water quality levels, ensuring a safe swimming environment. Responded proactively to any safety concerns, reinforcing the facility’s commitment to member well-being.
Instructor
NJ United Pickleball & NJ Pickleball Academy
Morris County, NJ
05.2024 - Current
- Customer Service Excellence: Provided exceptional customer service to participants and their families, ensuring a positive and engaging experience throughout programs. Addressed inquiries and resolved issues promptly, fostering strong relationships and satisfaction.
- Lesson and Drill Instruction: Designed and delivered engaging lessons and drills tailored to various skill levels, prompting skill development and teamwork. Used effective teaching methods to enhance participant understanding and performance.
- Team Organization and Event Management: Organized teams and coordinated games, ensuring smooth operation and fair play. Monitored activities and officiated games as a referee, promoting sportsmanship and adherence to rules.
- Payment collection: Handled payments efficiently via cash and Venmo, maintaining accurate financial records. Provided receipts and ensured transparency in transactions for participants and their families.
- Travel coordination: Traveled to various towns to facilitate programs and events, demonstrating flexibility and commitment to delivering quality instruction across multiple locations.
Data Entry Coordinator
Soco Construction
Bedminster, NJ
04.2024 - Current
- Invoice management - Efficiently inputted and processed invoices from various job sites, ensuring accurate and timely payment processing. Collaborated with project managers to verify costs and resolve discrepancies, maintaining a high level of financial accuracy.
- Expense Tracking - Managed employee expense reports by meticulously reviewing submissions for compliance with company policies. Streamlined the approval process to enhance efficiency and ensured prompt reimbursement, contributing to employee satisfaction.
- Credit Card Reconciliation - Oversaw credit card tracking, including reviewing transactions and reconciling monthly statements. Identified any discrepancies and collaborated with relevant departments to resolve issues, ensuring accurate financial records and accountability.
- Shipping & Logistics reporting - Compiled and analyzed FedEx shipping reports, tracking delivery timelines and costs to optimize logistics. Provided insights that informed decision-making and improved shipping strategies, resulting in enhanced operational efficiency.
National Sales Representative
Anderson Trucking Services Inc.
Denver, CO
05.2022 - 01.2023
- Built and managed a pipeline of leads. Turned qualified prospects into customers for a transportation logistics company.
- Priced out routes from city to city for major shipments.
- Involved in weekly team meetings and performance quotas.
Education
Bachelor of Science - Finance
Colorado State University
Fort Collins, CO05-2022
Bachelor of Science - Marketing
Colorado State University
Fort Collins, CO05-2022
Skills
- Strong analytical skills
- Report Generation
- Accuracy and Precision
- Data Management
- Database Maintenance
- Information Security
- Data Entry
- Travel Coordination
- Financial Reporting
- Decision-Making
- Excellent Communication
- Facilities Maintenance
- Deadline-oriented
- Team building
Timeline
Facility Manager
LA Fitness
06.2024 - Current
Instructor
NJ United Pickleball & NJ Pickleball Academy
05.2024 - Current
Data Entry Coordinator
Soco Construction
04.2024 - Current
National Sales Representative
Anderson Trucking Services Inc.
05.2022 - 01.2023
Bachelor of Science - Finance
Colorado State University
Bachelor of Science - Marketing
Colorado State University