Summary
Overview
Work History
Education
Skills
Timeline
DeliveryDriver

Bryce Overholt

Pasco,WA

Summary

My collaborative efforts and problem-solving skills, coupled with a positive attitude and meticulous attention to detail, consistently exceeded customer expectations and improved operational productivity. Hardworking employee enthusiastic about learning Type field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

12
12
years of professional experience

Work History

Delivery Driver

Lucky Flowers
04.2013 - Current
  • Streamlined delivery routes for increased efficiency and reduced fuel costs.
  • Maintained a clean and organized delivery vehicle, promoting a positive company image.
  • Communicated effectively with dispatchers regarding delivery status updates and changes as necessary.
  • Enhanced customer satisfaction by delivering floral arrangements accurately and on time.
  • Coordinated with florists to deliver special orders, exceeding customer expectations consistently.
  • Ensured that all floral arrangements arrived at their destinations in pristine condition through careful handling techniques.
  • Developed strong relationships with clients through courteous service and timely deliveries.
  • Implemented efficient route planning strategies, minimizing delays due to unforeseen circumstances.
  • Safely navigated traffic and weather conditions while adhering to delivery schedules.
  • Adapted quickly to changing priorities or client needs while maintaining professionalism throughout.
  • Maintained accurate records of miles driven, hours worked, and expenses incurred during daily operations.
  • Collaborated with team members to improve overall workflow and productivity within the company.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.

Medical Marijuana Cultivator

Golden Leaf
06.2022 - 10.2022
  • Reduced pest issues through the diligent monitoring of plants for early signs of infestation.
  • Collaborated with fellow team members to streamline cultivation processes, resulting in increased efficiency within the facility.
  • Contributed to a positive company culture by maintaining a professional attitude and strong work ethic at all times during daily operations.
  • Maintained a clean and organized cultivation environment, reducing the risk of contamination and disease.
  • Supported inventory management efforts by accurately weighing, labeling, and logging harvested product for distribution or further processing.
  • Facilitated efficient harvesting processes by preparing plants for drying, curing, trimming, and packaging according to established protocols.
  • Planted, cultivated and harvested various types of trees, shrubs, and plants.
  • Transported and loaded harvested items into delivery trucks.

Restaurant Server

Casa Mia Italian Restaurant
10.2020 - 09.2022
  • Cultivated warm relationships with regular customers.
  • Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
  • Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
  • Greeted new customers, discussed specials, and took drink orders.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
  • Managed cash transactions accurately with attention to detail, minimizing discrepancies in daily reports.
  • Trained new hires on restaurant policies, procedures, and exceptional customer service standards.
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Elevated the guest experience by anticipating their needs proactively throughout their visit.
  • Established rapport with regular customers, fostering loyalty through exceptional service.
  • Promoted a safe working environment by adhering to food safety standards and best practices.
  • Demonstrated knowledge of menu offerings, including ingredients and preparation methods to address customer inquiries effectively.
  • Increased table turnover rate by efficiently managing orders and ensuring timely delivery of meals.

Paraprofessional

Kennewick School District
01.2017 - 07.2021
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
  • Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
  • Enhanced student support by delivering one-on-one and small group assistance in various subjects.
  • Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
  • Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
  • Implemented behavior management techniques effectively to maintain a structured learning environment conducive to student success.
  • Promoted a respectful classroom culture by modeling appropriate behavior and reinforcing positive interactions among peers.
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
  • Enhanced classroom efficiency through organizing instructional materials, managing daily schedules, and preparing resources for lessons as needed.
  • Prepared instruction materials, constructed bulletin boards, and set up work areas.
  • Assisted in the collection and analysis of data on student performance, contributing to ongoing progress monitoring efforts.
  • Collaborated with teachers to develop and implement individualized education plans for students with special needs.
  • Supported school initiatives by participating in professional development opportunities and collaborating with colleagues on best practices for student growth and achievement.
  • Facilitated communication between general education and special education staff, promoting effective collaboration on behalf of students'' best interests.
  • Tailored lesson plans for students with emotional and cognitive disabilities.

Restaurant Server

Sterlings Steakhouse
10.2018 - 10.2020
  • Cultivated warm relationships with regular customers.
  • Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
  • Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
  • Greeted new customers, discussed specials, and took drink orders.

Youth Leader/Pastor

New Vintage Church
10.2017 - 10.2019
  • Served as a positive role model for young individuals, demonstrating responsible decision-making skills and ethical behavior.
  • Collaborated with other Youth Leaders to create a safe and inclusive environment for all participants.
  • Encouraged youth to explore talents and interests, and assisted in developing individualized plans to foster personal growth.
  • Developed rapport with young participants, providing support and guidance in their personal challenges.
  • Enhanced youth engagement by incorporating interactive games and team-building activities.
  • Mentored young individuals, emphasizing the importance of goal-setting and selfimprovement.
  • Facilitated discussions between youth and adults to bridge generational gaps and foster understanding.
  • Coached, instructed and supervised participating youths through collaborative efforts with like-minded, creative, and poised team members.
  • Mentored and coached youth in developing communication, problem-solving and decision-making skills.
  • Participated in regular meetings with leadership team to discuss strategies, challenges and successes.
  • Assisted youth in recognizing strengths and weaknesses, and guided development of personal and professional goals.
  • Empowered young people by offering them opportunities to lead group discussions or present on topics they were passionate about.

Maintenance Technician

Avenue 5 Apartments
02.2016 - 10.2017
  • Operated varied hand and power tools to complete repairs.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Troubleshot equipment breakdowns and performed preventive maintenance.
  • Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
  • Followed safety protocols to minimize workplace accidents.

Education

Elementary Education - Special Education

Washington State University
Pullman, WA

Southridge High School
Kennewick, WA
07.2014

Skills

  • Positive Attitude
  • Customer Service
  • Valid Driver's License
  • Teamwork and Collaboration
  • Problem-Solving
  • Heavy Lifting
  • Complex Problem-Solving
  • Logistics knowledge
  • Point of sale system
  • Retail Logistics
  • Courteous and polite demeanor
  • Multitasking
  • Efficiency and Time Management
  • Time Management
  • Attention to Detail

Timeline

Medical Marijuana Cultivator

Golden Leaf
06.2022 - 10.2022

Restaurant Server

Casa Mia Italian Restaurant
10.2020 - 09.2022

Restaurant Server

Sterlings Steakhouse
10.2018 - 10.2020

Youth Leader/Pastor

New Vintage Church
10.2017 - 10.2019

Paraprofessional

Kennewick School District
01.2017 - 07.2021

Maintenance Technician

Avenue 5 Apartments
02.2016 - 10.2017

Delivery Driver

Lucky Flowers
04.2013 - Current

Elementary Education - Special Education

Washington State University

Southridge High School

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Bryce Overholt