Bryce Phillips
Auburndale,MA
Summary
Experienced candidate with passion for verifying safety and security of all individuals within area of responsibility. Hardworking individual with excellent eye for detail and in-depth knowledge of emergency situation protocols and procedures. Natural problem-solver with keen ability to relate to people of all ages and backgrounds.
Overview
4
4
years of professional experience
Work History
Lifeguard
Walt Disney World Resort
07.2023 - Current
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Responded to emergency situations in a timely, efficient manner.
- Upheld hygiene standards in pool and surrounding area.
- Attentively monitored swimmers to identify distress.
- Prevented accidents through regular equipment inspections and maintenance.
- Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.
Food and Beverage Associate
Universal Orlando Resorts
08.2022 - 02.2023
- Ensured all service areas were consistently well-stocked, clean, and properly organized to meet the demands of peak dining periods.
- Collaborated with team members to ensure smooth operations during peak hours, minimizing wait times for guests.
- Maintained strict adherence to food safety guidelines, ensuring a safe dining environment for all guests.
- Participated in regular team meetings focused on refining service strategies.
- Provided comprehensive training to new staff members, fostering a culture of teamwork and professionalism within the establishment.
- Managed cash handling procedures, ensuring accurate accounting records and minimizing discrepancies.
- Enhanced customer satisfaction by providing exceptional service and addressing dietary concerns.
Cook
Beef 'O' Brady's
09.2020 - 07.2022
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Education
High School Diploma -
Auburndale Senior High
Auburndale, FL05.2022
Skills
- Strong communicator
- Effective problem-solver
- Leadership Qualities
- First Aid
- Patience and Empathy
- Team Collaboration
- CPR and AED Certified
- Emergency Response
- Public safety knowledge
- Critical Thinking
- Time Management
- Multitasking
Timeline
Lifeguard
Walt Disney World Resort
07.2023 - Current
Food and Beverage Associate
Universal Orlando Resorts
08.2022 - 02.2023
Cook
Beef 'O' Brady's
09.2020 - 07.2022
High School Diploma -
Auburndale Senior High
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