Accomplished professional with a proven ability to maximize efficiency and rapidly master new skills. Highly adaptable and goal-oriented, with a natural inclination for leadership. Dedicated to continuous growth and passionate about driving productivity through streamlined processes and a commitment to excellence.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Manager
Farmers Insurance Group
07.2022 - 07.2023
Achieved top regional sales performance by securing the highest sales figures for two consecutive months through the implementation of innovative sales strategies and exceptional client relationship management
Designed and conducted comprehensive training programs for new and existing agents, enhancing their product knowledge and sales skills
Applied data analytics to uncover trends and anticipate customer needs, enabling the customization of product offerings and driving higher engagement and conversion rates
Optimized customer interactions and lead management using CRM software, ensuring efficient tracking, timely follow-ups, and improved client engagement
Negotiated cost-effective lead packages with vendors, securing exclusive leads at discounted rates and reducing lead acquisition costs by 25%, while ensuring a consistent flow of high-quality prospects
Licensed Insurance Agent
Allstate Insurance
06.2020 - 07.2021
Developed and executed tailored insurance solutions for clients, addressing their specific needs and providing comprehensive coverage options
Provided exceptional customer service by resolving claims and policy issues promptly, enhancing customer satisfaction and fostering long-term loyalty
Leveraged cold calling to re-engage past clients, offering policy reviews and updates, which contributed to a 10% increase in policy renewals and cross-selling opportunities
Enhanced client relationships through personalized service, resulting in increased policy sales and renewals that contributed to regularly exceeding the $25,000 monthly premium goal
Warehouse Manager
Occasions Catering Denver
09.2019 - 05.2020
Facilitated weekly team meetings with departmental leaders to review logistics and set clear expectations for all upcoming events, ensuring cohesive planning and execution
Leveraged inventory management software to track stock levels, forecast demand accurately, and optimize inventory, minimizing the risk of stockouts and overstock situations
Supervised and led a team of 4 warehouse staff, providing comprehensive training, mentorship, and performance evaluations to uphold high standards of safety and operational efficiency
Contributed to continuous improvement initiatives, actively participating in projects designed to enhance productivity and streamline warehouse operations
Event Manager
Occasions Catering Denver
08.2018 - 05.2020
Set and maintained high industry standards for prestigious clients including Von Miller, Jared Polis, Michael B Hancock, ULA, Emmanuel Sanders, and the National Rugby League
Cultivated relationships with prospective clients through personalized follow-ups and consultations, effectively connecting them with our event planners for tailored event solutions
Managed food, inventory, and operational materials, overseeing all logistical aspects to support the successful execution of events with over 3,000 attendees
Led site visits and pre-event meetings with clients to thoroughly review event flow and address potential concerns, ensuring seamless execution and client satisfaction
Established and nurtured exclusive partnerships with key venues such as the Stanley Hotel and Mile High Station, enhancing event offerings and securing valuable relationships
Education
Business Administration -
ACC
Austin, TX
11.2024
Trade school - Full Stack Software Engineering
BrainStation
07.2024
High school diploma -
Seven Lakes High School
01.2014
Skills
Leadership
Account management
Lead generation and prospecting
Rapport and relationship building
CRM software proficiency
Resilience and adaptability
Cold calling
Negotiation skills
Analytical problem solver
Software programming
Exceeds sales goals
Certification
Property & Casualty License
Additionalinformation - Volunteerexperience
Arc thrift store
Compassion International
Lord of the streets
Caps animal shelter
Show Hope
Timeline
Sales Manager
Farmers Insurance Group
07.2022 - 07.2023
Licensed Insurance Agent
Allstate Insurance
06.2020 - 07.2021
Warehouse Manager
Occasions Catering Denver
09.2019 - 05.2020
Event Manager
Occasions Catering Denver
08.2018 - 05.2020
High school diploma -
Seven Lakes High School
Property & Casualty License
Business Administration -
ACC
Trade school - Full Stack Software Engineering
BrainStation
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