Bryce Santiesteban
Lutz,FL
Summary
Over the course of my life I have developed a growing passion for automotive vehicles. This lead me to attend Universal Technical institute. Mercedes Benz took notice of my good grades and excellent attendance. I was invited to the Mercedes Benz DRIVE program where I completed 4 months of further training on wiring diagrams, diagnosis, customer service, and much more. I am a focused Technician considered expert in maintenance services. Demonstrating keen sense of urgency to every customer. Over 4 years delivering multi-faceted trade skills in industrial environments. My career goal is to become a shop foreman. My hobbies include cooking, and training martial arts.
Overview
4
4
years of professional experience
Work History
Technician
Mercedes Benz Of Tampa
Tampa, FL
06.2019 - 12.2020
- Implemented preventive maintenance measures to decrease emergent issues.
- Broke down complex mechanical information into simpler parts for individuals with little or no understanding of system operations.
- Inspected vehicles and utilized market and industry expertise to create strategic automotive estimates.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees and online knowledgebase.
Technician
Mercedes Benz Of Bonita Springs
Naples, FL
09.2016 - 06.2019
- Performed comprehensive diagnostic and repair work to Mercedes Benz passenger vehicles.
- Inspected vehicles and utilized market and industry expertise to create strategic automotive estimates.
- Explained estimates and determined repair time lines to enhance customer satisfaction.
- Evaluated systems according to predetermined checklist and noted issues.
Education
- Automotive Mechanics And Technology
Mercedes-Benz DRIVE
Jacksonville, FL08.2016
Automotive Technology II - Automotive Mechanics And Technology
Universal Technical Institute
Orlando, FL04.2016
GED -
04.2015
Skills
- Attention to detail
- Problem solving
- Learn & perform complex tasks
- Mechanical aptitude
- Active/trained listener
- Solid communication skills
- Customer interaction
- Rebuilding engines
Timeline
Technician
Mercedes Benz Of Tampa
06.2019 - 12.2020
Technician
Mercedes Benz Of Bonita Springs
09.2016 - 06.2019
- Automotive Mechanics And Technology
Mercedes-Benz DRIVE
Automotive Technology II - Automotive Mechanics And Technology
Universal Technical Institute
GED -
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